Senior Mechanic (E-Mopeds, E-Bikes)

Zoomo; London; On-site; GBP 29,000 - 31,000; Full time

Job summary

An innovative last-mile delivery startup is seeking a passionate Mechanic to maintain and repair a fleet of electric vehicles. Join a diverse team dedicated to transitioning urban transport towards sustainability. In this role, you'll ensure top-notch service and quality repairs while contributing to a greener future. With competitive pay, a supportive environment, and opportunities for personal growth, this position is perfect for those who thrive in fast-paced settings and are eager to make a difference. Embrace the chance to work with cutting-edge e-mobility technology and be part of a mission-driven organization.

Benefits

Global and country-specific benefits packages

Monthly team outings & events

Annual learning and development allowance

Mental wellbeing support

Qualifications

• Proven experience as a bike mechanic, preferably with e-bikes.
• Strong mechanical aptitude and problem-solving skills.

Responsibilities

• Maintain and repair e-bikes, e-mopeds, and e-cargo bikes.
• Provide excellent customer service to courier partners.

Skills

Mechanic skills

Problem-solving skills

Customer service skills

Communication skills

Attention to detail

E-mobility knowledge

Education

Industry certifications (Cytech, etc.)

Job description

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia.

In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.

Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.

THE ROLE

We're a fast-growing last-mile delivery startup looking for a highly motivated Mechanic to keep our fleet and our courier partners rolling. If you're a detail-oriented tech with a passion for electric vehicle technology and a can-do attitude, we want you!

Competitive pay, an awesome team, and the chance to shape the future of urban transport.

What You'll Do:

• Maintain and repair our fleet of e-bikes, e-mopeds, and e-cargo bikes.
• Provide top-notch customer service to our courier partners.
• Troubleshoot technical issues and diagnose problems efficiently.
• Ensure all repairs meet our high standards of quality.
• Contribute to a fast-paced, high-energy environment.

What You'll Bring:

• Proven experience as a bike mechanic, preferably with e-bikes.
• Strong mechanical aptitude and problem-solving skills.
• Excellent customer service and communication skills.
• A passion for e-mobility and sustainability.
• A positive, can-do attitude and a team player mentality.

• E-Mobility Enthusiast (e-bikes, e-mopeds, e-cargo bikes!)
• Proven bike mechanic skills (e-bike experience a plus!)
• Top-notch diagnostic and troubleshooting abilities
• Meticulous attention to detail & quality
• Customer-centric mindset & great communication
• Adaptable, organised, and a team player (flexible hours)
• E-bike specific knowledge (batteries, drive systems)
• Industry certifications (Cytech, etc.)
• Multilingual a bonus

Physical: Able to lift/manoeuvre e-bikes & stand for extended periods.

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

• Working with a switched-on team that strives to make the streets greener and serve the rider

• Basic Salary £29,087 to £30,262 (depending on experience)
• Global and country-specific benefits packages
• Monthly team outings & events
• Get to know our product by using one of our e-bikes
• Annual learning and development allowance
• Mental wellbeing support

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.

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