Senior Marketplace Consultant, Heavy & Bulky Strategic Account Services (SAS)

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Senior Marketplace Consultant to drive growth for complex Sellers on their EU Marketplace. This role involves strategic analysis, managing high-level client relationships, and leading projects with significant autonomy. The ideal candidate will possess strong analytical and communication skills, a proven track record in sales, and the ability to thrive in ambiguous environments. Join a diverse and inclusive team dedicated to innovation and excellence, where your contributions will directly impact the success of Sellers and the overall marketplace.

Qualifications

• Multiple years of sales or marketing experience in E-Commerce or Consultancy.
• Strong analytical skills and project management abilities.

Responsibilities

• Manage complex Sellers on the paid services program, delivering actions independently.
• Lead multiple workstreams and EU-wide projects with significant autonomy.

Skills

Analytical Skills

Sales Experience

E-Commerce Knowledge

Communication Skills

Project Management

Education

BA/BS degree

Tools

Microsoft Excel

Job description

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Description

Our vision is to make Amazon the best place for third party Sellers of all sizes to grow and serve customers, leveraging world-class tools and services. The Heavy & Bulky Strategic Account Services (SAS) team is seeking a dynamic and motivated Senior Marketplace Consultant to manage the most complex Sellers on the paid services program, delivering actions independently and proactively. This includes regular and proficient business analysis, appropriate reporting and making proactive strategic business recommendations by using a wide set of Amazon tools.

The Senior Marketplace Consultant is responsible for working with up to 7 Selling Partners as part of SAS program, to help them grow their business on Amazon’s EU Marketplace. You will work on initiatives where business problems, account strategy or direction are not well defined and entail a high degree of ambiguity. In addition to your core role of managing selling partners, you will lead multiple (sub-)workstreams and EU wide projects with significant autonomy, being responsible for the definition of strategy, action plans and prioritization. While ensuring EU/global alignment and owning documents including 6-pagers for review with senior stakeholders and contributing to Quarterly Business Review, OP and/or 3YP planning.

The Ideal Candidate Will

• Demonstrate strong judgment in deciding independently which actions to take to meet your Sellers goals, making trade-offs between time, quality and available resources without guidance, and in the absence of defined SOPs.
• Proactively and regularly combine existing tools and reports and leverage various data points into holistic analysis that might not be covered by existing solutions. You will scale new solutions, mechanisms and best practices wherever possible to create value for multiple Sellers beyond your assigned accounts, setting account management best practices.
• Build and maintain strong relationships with your Sellers through close collaboration and constantly (over-)achieving your targets. You are an excellent communicator, able to lead difficult C-level conversations with a high degree of discretion and diplomacy.
• Develop expert knowledge across the breadth of all SAS levers (Fulfillment, Expansion, Marketing, Sustainability, Brand and Catalog Optimization) and regularly dedicate time to expand your knowledge to additional 3P services, by identifying knowledge gaps in EU SAS team and developing mechanisms to close those gaps, leveraging external teams where necessary.

Basic Qualifications

• BA/BS degree or equivalent experience including multiple years of sales or marketing experience in E-Commerce, FMCG or Consultancy
• Strong analytical skills including Microsoft Excel.
• Proven track-record as an individual contributor in fostering key client relationships.
• Proven ability to successfully influence at all levels within an organization, particularly at the executive level.
• Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach.
• Strong analytical and project management skills.
• Proven ability to work with cross-functional teams across business development, marketing, operations, product development, legal teams, etc.
• Good balance between strategic / analytical skills and operational execution.
• Excellent written and verbal communication skills with the ability to persuade, convince and explain complex concepts up to Director level.
• High attention to detail and the management of multiple, competing priorities simultaneously

Preferred Qualifications

• Sound business judgment, proven ability to influence others.
• Strong analytical skills including Microsoft Excel
• Experience in eCommerce.
• Superior communication and presentation skills.
• Ability to thrive in an ambiguous environment, prioritising and managing multiple responsibilities.
• Proven track record of taking ownership and driving business performance.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon EU SARL (UK Branch)

Job ID: A2895429

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales, Advertising, and Business Development

Industries

• Software Development