Senior Marketing Operations Manager

Navan; York and North Yorkshire; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Parental leave

Commuter benefits

Healthcare

Flexible Vacation

Health and Wellness

Fuel for Connection

Pet Friendly

IATAN (travel‑related discounts)

401k (retirement plan)

Connectivity Allowance

Learning & Development

Job summary

Navan is seeking a skilled Marketing Operations Manager to optimize marketing operations, drive efficiency, and enhance campaign effectiveness across global teams.

You will manage campaigns in Marketo and Salesforce, ensure integration of the marketing tech stack, develop reporting, and lead data governance while coordinating with colleagues in multiple time zones.

Qualifications

• 2+ years configuring and managing campaigns in Marketo and Salesforce CRM.
• 3-5+ years in marketing operations, ideally in global SaaS/tech.
• Bachelor’s degree preferred; equivalent experience considered.
• Expertise in database management, integrations, and marketing tech tools.
• Strong communication and cross‑functional project leadership.

Responsibilities

• Oversee configuration, maintenance and hands‑on creation of Marketo campaigns.
• Ensure seamless integration and functionality of the marketing stack.
• Optimize engagement, lead scoring and qualification processes.
• Develop reporting, dashboards and data‑driven insights.
• Collaborate across time zones with marketing, sales and other teams.
• Maintain data governance and privacy compliance in global markets.

Skills

Marketo

Salesforce

Lead management

Campaign optimization

Marketing analytics

Data governance

Global collaboration

Education

Bachelor's degree in marketing

Bachelor's degree in business

Tools

Full Circle Insights

ThoughtSpot

Outreach

Chili Piper

Job description

• We are seeking a skilled and experienced Marketing Operations Manager to join our team


• The ideal candidate will play a pivotal role in optimizing marketing operations, driving efficiency, and enhancing the effectiveness of our campaigns


• This individual will leverage their expertise in tools like Marketo and Salesforce to manage campaigns, streamline processes, and contribute to Navan’s growth trajectory


• This is a global role requiring close collaboration with teams in different time zones, including regular interaction with colleagues in Israel


• Oversee and manage the configuration, maintenance, and hands‑on creation of campaigns in Marketo, ensuring strategic alignment and flawless execution


• Ensure seamless integration and functionality of the marketing technology stack, aligned with business objectives


• Optimize marketing and sales processes to enhance efficiency, scalability, and effectiveness


• Collaborate with marketing, sales, and other teams across time zones to drive integrated campaigns and improve data quality


• Monitor and refine lead enrichment, scoring, and qualification processes to improve lead management


• Develop and maintain reporting, dashboards, and analysis to support data-driven decisions


• Manage data governance and ensure compliance with data privacy regulations in global markets

Benefits

• Parental leave


• Commuter benefits


• Healthcare


• Flexible Vacation


• Health and Wellness


• Fuel for Connection


• Pet Friendly


• IATAN (travel‑related discounts)


• 401k (retirement plan)


• Connectivity Allowance


• Learning & Development

Marketo certification and familiarity with attribution modeling are strong advantagesExpertise in database management, platform integrations, and marketing technology tools (experience with Full Circle Insights, ThoughtSpot, outreach, or Chili Piper is a plus)2+ years of hands‑on experience configuring and managing campaigns in Marketo and Salesforce CRM, with a proven track record of optimizing engagement for large‑scale databases3-5+ years of experience in marketing operations, ideally in global SaaS or technology companiesStrategic thinker with excellent communication skills, able to effectively manage projects and collaborate across global teamsWillingness to align working hours with a global based team, including early mornings or late evenings, as requiredAbility to work independently and meet deadlines in a fast‑paced environmentDeep understanding of lead management, campaign optimization, and marketing analyticsStrong collaboration skills to work effectively with cross‑functional teamsBachelor’s degree in marketing, business administration, or a related field is preferred; equivalent professional experience in marketing operations or technology will also be considered