Senior Market Development Analyst (Inside Sales Representative)

Parexel; United Kingdom; Remote; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Pension

Holiday entitlement

Job summary

Parexel, a leader in biopharmaceutical services, seeks an experienced Senior Market Development Analyst (Inside Sales Representative) to support mid/large accounts from the UK base. The role is remote and involves collaboration with international teams, providing research and actionable insights to drive opportunities and engagement with sponsors.

You will work with CRDs and VP BD leadership, using tools like Salesforce, Citeline, Zymewire, and Gong Engage to identify whitespace and progress

Qualifications

• Strong sales and market development experience in a CRO or life sciences context.
• Experience using CRM platforms and market intelligence tools to support pipeline growth.
• Travel up to 15% may be required.

Responsibilities

• Research assigned mid/large accounts to inform priorities and engagement plans.
• Support account reviews, discussions, and campaign planning with research insights.
• Coordinate information across Sales, Marketing, Operations and SMEs.
• Develop reports and dashboards tracking engagement activity and KPIs.
• Present findings to account teams and BD leadership in clear format.

Skills

Salesforce CRM

Citeline

Zymewire

Gong Engage

LinkedIn Sales Navigator

MS Office/365 (Excel, PowerPoint)

Data analysis

Stakeholder management

Communication

Account research

Education

Bachelor's degree in Life Sciences / Business / Marketing or related field

MBA or MS (plus)

Certifications in sales, CRM, or market analytics (beneficial)

Tools

Salesforce

Gong Engage

LinkedIn Navigator

Citeline

Zymewire

Excel

PowerPoint

Job description

Parexel is in the business of improving the world’s health. We do this by providing a suite of biopharmaceutical services that help clients across the world transform scientific discoveries into new treatments. We believe in our values, Patients First, Quality, Respect, Empowerment & Accountability.

We are currently looking to recruit an experienced Senior Market Development Analyst (Inside Sales Representative) to be an integral part of our innovative and successful Inside Sales Group for Parexel's Mid/Large BioPharma accounts.

This position will be based in theUK and can be fully remote and offers home based working, where you will work and collaborate with international peers and colleagues. As the Senior Market Development Analyst (Inside Sales Representative) you will support the Business Development function by applying the key capabilities to a defined portfolio of mid/large accounts, business units, and stakeholder groups. You will work closely with Client Relationship Directors (CRDs), account owners, and VP-level BD leadership.

This role combines account research, stakeholder intelligence, outreach coordination, CRM discipline, and follow-up support to identify whitespace and help progress opportunities with new and existing customers.

You will contribute key insights and recommendations to account planning and opportunity progression, while the account owner remains accountable for overall account strategy, commercial decisions, executive relationships, negotiation, and opportunity ownership.

Key Accountabilities:

Account Research and Planning

• Research assigned mid/large accounts, including business priorities, organizational structures, therapeutic areas, product development portfolios, and relevant market activity
• Maintain accurate account intelligence, stakeholder maps, opportunity trackers, and follow-up documentation
• Evaluate funding, pipeline, organizational, and other relevant business signals to inform account priorities
• Identify whitespace, expansion opportunities, and relevant buying centers within assigned accounts
• Support the development of account-specific engagement plans in partnership with the Sales team

Client Relationship Management and Team Support

• Analyze existing client organizations to understand hierarchies, influencers, buying centers, relationship pathways, and opportunities to expand Parexel’s footprint
• Support account reviews, opportunity discussions, campaign planning, and other account-team activities with timely research and actionable insights
• Coordinate information and handoffs across Sales, Marketing, Operations, and subject‑matter experts as appropriate
• Support continuous relationship development to help position Parexel as a full-service partner

Account Engagement Support

• Identify and anticipate opportunities to deliver additional solutions to existing customers
• Develop a strong understanding of client product development portfolios, business priorities, and pain points
• Prepare account briefs, stakeholder summaries, meeting preparation materials, personalized outreach, and follow-up recommendations
• Support engagement with key stakeholders across relevant functions within sponsor organizations, in coordination with the account team
• Use LinkedIn Sales Navigator, Gong Engage, and equivalent tools to support coordinated outreach and document engagement outcomes

Reporting and Analytics

• Develop and maintain recurring reports and dashboards that track account research, engagement activity, opportunity support, and relevant market development KPIs
• Analyze data from Salesforce, Citeline, Zymewire, and other sources to identify account-level trends, business signals, whitespace, and opportunities
• Present findings, proposed strategies, and recommended next steps to account teams and BD leadership in a clear and concise format
• Support ad hoc analytical requests from CRDs, account owners, and VP BD as needed
• Contribute to continuous improvement of reporting processes, account intelligence, and data quality standards.

Skills:

• Proficiency in Salesforce CRM, including pipeline tracking and reporting
• Experience with market intelligence platforms such as Citeline and Zymewire
• Familiarity with sales engagement tools such as Gong Engage or equivalent
• Proficiency with LinkedIn Sales Navigator for prospect identification and outreach
• Strong command of MS Office/365, including Excel and PowerPoint
• Ability to analyze and interpret market and commercial data
• Experience building reports and dashboards to support sales performance tracking
• Understanding of CRO industry dynamics and clinical development outsourcing models
• Strong written and verbal communication skills
• Ability to synthesize complex information into clear, concise summaries
• Effective collaboration and stakeholder management skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced commercial environment
• Self-motivated with a proactive approach to identifying opportunities
• Comfortable working independently as an individual contributor

Knowledge and Experience:

• Strong previous sales experience in market development, inside sales, business development analytics, or a related commercial role.
• Previous sales development, lead generation and sales profiling experience is required.
• Prior experience in a CRO, life sciences, consulting company, or comparable commercial environment is preferred but not required
• Demonstrated experience using CRM platforms and market intelligence tools to support pipeline development
• Familiarity with the mid/large pharma and biotech sponsor segment preferred
• Experience preparing materials and reports for senior commercial stakeholders
• Up to 15% travel may be required

Education:

• Bachelor's degree in Life Sciences, Business, Marketing, or a related field required
• Advanced degree (MBA or MS) a plus
• Relevant certifications in sales, CRM platforms, or market analytics are beneficial.

In return we will be able to offer you a structured career pathway and development within the role including awareness and understanding of the industry. Your hard work will be rewarded with a competitive salary, bonus, and a benefits package including holiday, pension and other leading-edge benefits that you would expect with a company of this type.