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Une entreprise de conseil de premier plan recherche un Senior Manager, Technology & Innovation pour diriger la roadmap technologique et favoriser l'innovation au sein de l'External Talent Function. Ce rôle stratégique nécessite une expérience en gestion de projet, ainsi que des compétences en transformation digitale pour optimiser les solutions et intégrer de nouvelles pratiques au sein de l'organisation. En collaborant avec des équipes transversales, vous contribuerez à l'établissement d'une culture d'adoption des technologies numériques.
WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world's best places to work. We are currently the #1 ranked consulting firm on Glassdoors Best Places to Work list and have maintained a spot in the top four on Glassdoors list since 2009. Extraordinary teams are at the heart of our business strategy, but these dont happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
WHO YOULL WORK WITH
ETF is aworld-class, integrated function designed to strategically leverage and deploy external talent at Bain, including advisors, contractors, external experts. The ETF mission is to deliver seamless access to world-class external talent & expertise to accelerate Bains growth and clients results.
The Senior Manager, Technology & Innovation of the External Talent Function (ETF) will drive the ETFs technology, product, and innovation roadmap to enable scale, operational excellence, and a differentiated experience for external talent and Bain stakeholders. This role will lead the identification, prioritization, and execution of initiatives leveraging digital tools, automation, and AI to transform ETFs ways of working.
The Senior Manager will act as a critical connector between ETF business needs and Bains TS Product organization, ensuring ETFs technology investments drive measurable business outcomes. They will also lead change management efforts to embed new solutions across ETF teams and promote a culture of digital adoption and innovation.
The Senior Manager will report directly to the Director, Strategy & Transformation, and collaborate closely with Product Owners, Operations, and ETF Leadership.
WHAT YOU'LL DO
Key Responsibilities:
1. Own ETFs technology and innovation roadmap
Maintain a consolidated view of ETFs technology and innovation needs across user personas, use cases, and function.
Maintain a consolidated view on ETF innovation roadmap, incl. process innovation initiatives across functions
Prioritize technology initiatives based on business impact, user experience improvements, and alignment with strategic priorities, and level of effort required.
Partner with Bains Product teams (including PEG, Talent, Recruiting) to shape the ETF technology investment pipeline.
Report regularly to ETF leadership on ETF tech and innovation progress, risks, and outcomes.
Define and measure success for technology and innovation initiatives
Establish clear KPIs and success metrics for technology and innovation programs, including business impact, user satisfaction, adoption rates, and ROI.
2. Translate business needs into actionable product and innovation opportunities
Gather and synthesize business requirements from ETF stakeholders and users, drive alignment between stakeholders.
Work closely with Product Managers to translate needs into user stories, product features, and implementation roadmaps.
Serve as ETFs business lead for technology projects, ensuring voice of the customer is central to product development.
3. Lead cross-functional technology-driven transformation initiatives
Manage the delivery of ETF-led technology initiatives from the business side, including digital tool deployments, automation pilots, and platform enhancements.
Coordinate cross-functional project teams, manage risks, and ensure successful execution against timelines and success criteria.
4. Champion digital enablement and AI adoption within ETF
Identify opportunities to automate manual processes, apply AI/ML tools, and deploy analytics to improve efficiency and decision-making.
Sponsor proofs of concept and pilot initiatives to test new technologies within ETF workflows.
5. Drive change management and solution adoption across ETF
Lead change management planning and execution for new technology deployments, ensuring strong communication, training, and support models.
Develop adoption strategies to embed new tools and ways of working across ETFs teams globally.
6. Maintain close partnership with ETF Operations, Strategy, and Front-End teams
Collaborate closely with Operations, Go-To-Market and Request Management Leads to align technology solutions with business process design.
Ensure digital initiatives are fully integrated into broader ETF transformation efforts and contribute to scaling ETFs solutions.
ABOUT YOU
Experience & Skills
Technology strategy, innovation management, and digital transformation leadership.
Strong cross-functional project and program management skills.
Business analysis and experience in translating business needs into product requirements.
Digital product management understanding, including Agile methodologies.
Change leadership and organizational change management skills.
Data-driven decision making and impact tracking.
Collaboration, influence, and stakeholder engagement skills.
Analytical thinking, structured problem solving, and results orientation.
High integrity, professionalism, and entrepreneurial mindset.
Education
Bachelors degree preferred, or equivalent combination of education and experience.
Ideally with an MBA or other masters degree
Personal Attributes
Collaborative: Works effectively across teams and functions. Service-oriented.
Organized & Detail-Oriented: Keeps processes on track and ensures accuracy.
Pragmatic: Strong problem-solving ability with a practical sense of whats achievable.
Articulate: Communicates clearly and with impactboth verbally and in writing.
Team Player: Passionate, reliable, and great to work with.
ABOUT US
Bain & Company is the management consulting firm that the worlds business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has 58 offices in 37 countries, and its deep expertise and client roster cross every industry and economic sector.
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