Senior Manager, Sales Development - EMEA

Airwallex; City Of London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A global financial platform in London seeks a Sales Development Manager to lead an SDR team and develop customer acquisition strategies. Ideal candidates will have experience in sales management, particularly in the payments sector, and possess strong communication and strategic skills. The role includes significant team management responsibilities and requires a bachelor's degree. This is an in-office role three days a week.

Qualifications

• 2+ years experience in a sales management or leadership role.
• 1+ year experience in the payments space.
• Proven track record of hiring and developing early career sales talent.

Responsibilities

• Develop a strategy to identify new customers.
• Hire and continuously develop your team.
• Implement and analyze KPIs to monitor trends.

Skills

Experience in leading an outbound SDR team

Excellent communication skills

Strong strategic thinking

Ability to motivate team members

Education

Bachelor’s degree or equivalent

Tools

Salesforce or another CRM

Outreach/SalesLoft

Job description

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the role

We\'re looking for a highly strategic and metrics-driven Sales Development Manager to join our team in London. We are accepting applications from those with experience in management positions.

This is a career-defining opportunity to join Airwallex’s EMEA team at an early stage and be deeply involved in building our sales machine into a large, successful, scaled, revenue-generating function.

The Senior Manager, Sales Development - EMEA focuses on:

• Management of the SME SDRs team, including one Team Manager, with hands on SDR management of our Enterprise SDR team
• Leading a team of outbound SDR to create qualified opportunities for the sales team
• Reporting to the Director, Sales, SME & Growth, UK to build out a high-performance team across all regions in EMEA
• Become an inspirational, knowledgeable leader to our SDR team - you\'ll cultivate a high-performing, inclusive team that can thrive and progress with Airwallex.

What You'll Be Doing...

• You will be involved in developing a successful strategy to identify new customers
• You will be hiring new talent and ensuring the continuous development and training of your team
• You will implement and analyze KPIs to identify trends and monitor them to ensure monthly goals are met
• You will work closely with the marketing team to develop lead-generation strategies and inbound activity to identify and attract potential new clients
• By collaborating with the Account Executive team, you ensure an efficient handover of leads and optimisation of pipelines
• You motivate your team members to go above and beyond and learn new things every day

What You'll Bring...

• Relevant experience in leading an outbound SDR team, ideally in a start-up or scale-up environment
• Experience in building and expanding a sales unit as well as solid coaching skills
• Proven track record of hiring and developing early career sales talent
• Experience in working cross-functionally with departments such as People and Talent, Marketing and Account Executives
• Have excellent communication skills, written, numerical and verbal.
• Know how to use Salesforce or another common CRM, Outreach/SalesLoft
• Strong strategic thinking and ability to approach complex problems with easy and pragmatic solutions.
• Ability to create a motivated and performance-driven working culture
• Fintech or banking experience preferable

What You Have....

• 2+ years experience in a sales management or leadership role, ideally in a high-growth tech start-up, or proven track record of success as an IC
• 1+ year experience in the payments space
• Prior experience as an individual contributor in Fintech is required
• Bachelor’s degree or equivalent holder
• Highly organized and able to manage multiple priorities

Note: This role will require working from our London office 3 days a week.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.