Senior Manager, Product Design

Optimizely; London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading digital experience company located in London is seeking an experienced Senior Manager of Product Design to lead the Orchestrate pillar. In this senior role, you will define strategy and guide execution while fostering a culture of inclusion. Ideal candidates have extensive experience in product design and leadership. Join a collaborative team and shape the future of content management at scale.

Benefits

Global collaborative design team

Culture of continuous learning

Support for diversity and inclusion

Qualifications

• At least 10 years of experience in product or UX design, including 6+ years managing design teams.
• Experience leading design for SaaS platforms, ideally in content management or digital experience.
• Demonstrated ability to collaborate across departments and influence senior stakeholders.

Responsibilities

• Set and communicate a clear design vision across the Orchestrate product suite.
• Lead a team of product designers focusing on career development, quality, and impact.
• Foster an inclusive team culture valuing honest feedback and diverse perspectives.

Skills

Leadership

Interaction design

Information architecture

Collaboration

Empathy

Proficiency in Figma

Job description

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At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.

We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.

Introduction

We are looking for an experienced and strategic Senior Manager of Product Design to lead our Orchestrate pillar. This area includes our CMS, Content Marketing Platform (CMP), and Digital Asset Management (DAM) products. As Orchestrate evolves to deliver AI-powered content workflows, you will play a critical role in shaping how marketers ideate, collaborate, and manage content at scale.

This is a senior leadership position within our design team. You will work closely with product and engineering leaders to define strategy, guide execution, and scale unified experiences across the Orchestrate suite. You will also help drive AI design strategy as we introduce intelligent, assistive, and agent-based workflows into the platform.

You will report to the Head of Product Design & Research and help shape the future of content orchestration at Optimizely.

Job Responsibilities

• Set and communicate a clear, strategic design vision across the Orchestrate product suite in close partnership with product and engineering
• Lead and support a team of product designers working across CMS, CMP, and DAM, with a focus on career development, quality, and impact
• Shape our AI design direction for content orchestration by introducing intelligent automation and assistive features that increase efficiency and usability
• Translate customer needs and business goals into scalable and intuitive user experiences
• Build strong cross-functional relationships across product, engineering, research, and go-to-market teams
• Break down complex product areas into smaller, manageable initiatives that can be prioritized and delegated
• Foster an inclusive, psychologically safe team culture that values honest feedback, diverse perspectives, and continuous improvement
• Guide the team through quarterly and annual planning processes to ensure alignment and accountability
• Advocate for design best practices and partner with Research, Design Systems, and DesignOps to scale craft and consistency
• Represent Orchestrate design leadership in executive conversations, product reviews, and strategic decision-making

Knowledge and Experience

• At least 10 years of experience in product or UX design, including 6+ years managing and growing design teams
• Experience leading design for SaaS platforms, ideally in the areas of content management, marketing, or digital experience
• Strong background in interaction design and information architecture, with a proven ability to lead complex product initiatives
• Familiarity with AI-enhanced workflows, such as content generation, intelligent recommendations, or automated task orchestration
• A systems mindset with experience creating scalable design frameworks and contributing to shared design systems
• Demonstrated ability to collaborate across departments and influence senior stakeholders
• Experience guiding teams through ambiguity, setting direction, and making tradeoffs aligned with broader strategy
• A leadership approach rooted in empathy, inclusion, and mentorship, with a consistent record of team development
• Proficiency in Figma and a working knowledge of design operations, rituals, and team coordination
• Clear communication and storytelling skills, especially when aligning cross-functional teams or influencing executives

Why This Role?

• Own and evolve a critical product pillar at the center of Optimizely's growth strategy
• Lead a team responsible for shaping the future of AI-driven content creation and orchestration
• Operate in a high-trust, high-impact environment with visibility across the organization
• Join a global, collaborative design team with strong executive support and a culture of continuous learning
• Help define the future of how marketing teams work through thoughtful, scalable, and intelligent experiences

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.