Senior Manager Planning & Governance RMCC EMEA

Hilton Worldwide, Inc.; Inverness; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Manager of Planning & Governance to lead strategic initiatives across a diverse hotel portfolio in the EMEA region. This pivotal role involves collaborating with global stakeholders to enhance pricing strategies and operational capabilities. The ideal candidate will possess exceptional project management and communication skills, ensuring effective stakeholder engagement and successful implementation of innovative solutions. Join a dynamic team where your leadership will drive impactful change and foster collaboration across multiple brands and regions, making a significant contribution to the hospitality industry.

Qualifications

• Strong leadership and people management experience required.
• Proven track record in project management at a senior level.

Responsibilities

• Collaborate with global teams to implement pricing and capability enhancements.
• Monitor pilot initiatives and provide regular stakeholder updates.

Skills

Project Management

Stakeholder Management

Communication Skills

Analytical Skills

Leadership

Problem-Solving

Organizational Skills

Adaptability

Education

Experience in Hospitality Management

Experience in Project Management

Tools

OnQ R&I

GRO

Job description

Job Description - Senior Manager Planning & Governance RMCC EMEA (EUR015KE)

Job Number: EUR015KE

Work Locations: Hilton - Regional Office - Europe Maple Court, Central Park, Watford WD24 4QQ

Position Statement:

The Senior Manager of Planning & Governance will hold a key position within the organization, reporting to a Director. Their primary responsibilities include identifying, testing, refining, and activating pricing, inventory, and capability enhancements. This role is crucial for ensuring seamless integration and adoption of initiatives across all RMCC hotels and stakeholders in the EMEA region (currently over 480 hotels).

Position Summary:

The Senior Manager collaborates with global stakeholders and participates in project workgroups to execute initiatives across a complex, multi-brand, multi-region hotel portfolio. Key responsibilities include:

1. Regional Considerations: Ensuring regional nuances are considered before testing new initiatives to support the diverse EMEA hotel portfolio.
2. Strategic Hotel Selection: Carefully selecting hotels for pilots, balancing impact and workload, and securing stakeholder agreement.
3. Effective Communication: Clearly articulating the benefits of initiatives and securing stakeholder buy-in.
4. Pilot Monitoring: Monitoring implementation during pilots and providing regular updates to stakeholders.
5. Collaboration and Refinement: Working with global teams to identify issues, refine processes, and adjust as needed.
6. Scaling Initiatives: Expanding successful initiatives across more hotels, ensuring consistent implementation.
7. Change Management: Implementing practices for smooth transitions and stakeholder engagement.
8. Morale and Engagement: Maintaining stakeholder and team morale, ensuring effective engagement and execution.

The role also involves collaborating with global teams focused on pricing, innovations, and capabilities, supporting RMCC teams in Europe and the Middle East & Africa for successful initiative implementation.

Direct Reports: Potential for direct reports at the Manager level, likely starting in 2026 as initiatives scale.

Qualifications and Skills:

• Prior Hilton experience
• Excellent communication skills (presentations, writing, public speaking)
• Fluent in English (speaking and writing)
• Experience in end-to-end project management
• Strong stakeholder relationship skills across EMEA
• People management/leadership experience of diverse teams
• Ability to perform under high pressure
• Willingness to adapt to change
• Strong analytical skills for data evaluation and communication
• Interpersonal skills that build trust
• Proficiency in Hilton systems (OnQ R&I, GRO)
• Leadership by example to foster collaboration and change
• Initiative-taking and priority management
• Problem-solving skills
• Excellent organizational and planning skills
• Resilient, positive team player
• Ability to manage multiple workstreams and prioritize effectively

Required Qualifications:

• People management/project management experience at Senior Manager level or above
• Occasional travel, including overnight stays