Senior Manager – Operational Excellence (AI in Insurance)

JR United Kingdom; City Of London; Hybrid; GBP 130,000 - 150,000; Full time

Job summary

A prominent consultancy seeks a Senior Manager in Operational Excellence (AI in Insurance) for a hybrid role in London. The position entails leading transformative AI projects for insurance clients, enhancing operational efficiencies, and driving strategic growth. The firm promotes a people-first culture with a focus on wellness and flexible career progression.

Benefits

Clear career progression

Flexible work-life balance

Collaboration with senior leadership

People-first culture

Significant scope for progression

Qualifications

• 7–10+ years in consulting or transformation with insurance industry experience.
• Strong operational knowledge in areas like Finance, HR, Risk, Claims, Customer Services.
• Experience in delivering complex change and advising clients on AI governance.

Responsibilities

• Lead delivery and contribute to strategic growth in insurance consulting.
• Support business development initiatives with C-suite clients.
• Redesign client operating models and apply AI effectively.

Skills

Operational Understanding

Client Engagement

Project Leadership

Business Development

Tools

AI Tools

Job description

Social network you want to login/join with:

Senior Manager – Operational Excellence (AI in Insurance), london (city of london)

col-narrow-left

Client:

BRAMCOTE CONSULTING LIMITED

Location:

london (city of london), United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

col-wide

Job Description:

Senior Manager – Operational Excellence (AI in Insurance) – London (Hybrid)

Are you a consulting leader who thrives at the intersection of operations and innovation?

If you have expertise in helping Insurance clients apply AI to create efficiencies - this may be a really good opportunity for you.

My client is a well-established, high-growth consultancy within a global professional services firm. With a strong footprint in the UK and global reach through their wider network, they are actively expanding their consulting business - with operational excellence and AI-led transformation at the centre of this growth.

You’ll be joining a collaborative, people-first team that blends deep insurance expertise with a strong focus on innovation, AI, and digital change. The environment is agile, the culture is warm, and the leadership team is truly committed to supporting and stretching the right person.

The Opportunity

This is a chance to step into a senior role with real impact - leading delivery, supporting business development, and contributing to the strategic growth of a practice that's gaining real momentum in the Insurance space.

Projects focus on helping clients redesign operating models, apply AI in practical ways, and transform how functions like Finance, Risk, Claims, HR, and Customer Services operate.

The team works closely with C-suite clients and operates in small, senior teams where you’ll have high visibility and end-to-end ownership.

They Offer You:

• A brand-new role to work alongside the MD and head of transformation in insurance
• The opportunity to educate, shape and deliver AI-enabled transformation across leading Insurance clients
• A non-hierarchical structure and collaborative culture
• Clear career progression - without needing to sacrifice flexibility or work-life balance
• A people-first firm that values both personal wellbeing and professional development

We’re Looking for Someone With:

• 7–10+ years in consulting or transformation, with hands-on industry experience in the Insurance sector
• Strong operational understanding across functions such as Finance, HR, Risk, Claims or Customer Services
• A solid grasp of AI tools and how they can be practically applied to operational challenges in the insurance sector
• A track record of delivering complex change, ideally with operating model design and implementation
• Experience advising clients on governance, frameworks, and centres of excellence for AI
• Strong client engagement, project leadership, and business development capabilities
• A collaborative, self-starting approach and the confidence to lead both clients and teams

Location & Package:

London-based (hybrid model) with a base salary up to £130,000, £5,500 car/cash, 20% bonus, benefits, 6 monthly reviews and significant scope for progression. Unfortunately, the client does not sponsor.

If you’re looking to lead smart, high-impact work in a firm that values innovation, culture and real outcomes - apply today!