Senior Manager, Master Data & Entity Governance

Alliance Healthcare; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Alliance Healthcare, part of Cencora, seeks a senior leader to own master data governance across multi-country platforms, aligning entity definitions and data standards for a pan-European transformation. You will define ownership structures and ensure consistent data practices across ERP, WMS, CRM and analytics, interfacing with business and IT leaders.

The role reports to the VP of Business Transformation and will drive governance design before rollout waves, ensuring reusable data services and

Qualifications

• Proven track record leading enterprise master data and entity governance in multi-country, multi-system environments.
• Hands-on experience with golden record design and entity resolution.
• Ability to translate data gaps into business impact and integration effort.
• Experience in ERP/WMS/CRM/portal/integration-heavy environments.
• Strong stakeholder facilitation across Commercial, Finance, IT and Operations.

Responsibilities

• Define and govern the critical entity model across the transformation scope, including Client/Principal, End-Customer, Product/SKU, Location, Warehouse/Site, Carrier, Contract, Pricing, Service and more.
• Establish a federated data ownership model with Business Owner, Data Steward and IT Owner per entity.
• Assess data readiness for O2C automation, Portal, Analytics and AI-enabled operations.
• Differentiate data views for Client Portal and downstream portals to prevent fragmentation.
• Collaborate with IT Architecture to define reusable data services across ERP, WMS and Portal.
• Provide input to Design Authority and SteerCo on ownership, golden record strategy and portal data architecture.
• Challenge data exceptions and promote a single-template principle across markets.

Skills

Master data governance

Entity governance

Data governance

Stakeholder facilitation

ERP/WMS integration

Education

Bachelor's degree

Master's degree

Tools

D365 or SAP

Axway middleware

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business.

Position Summary

Cencora 3PL is replacing seven fragmented country IT stacks with a single pan-European platform spanning ERP, WMS, integration middleware, Client Portal, O2C and Analytics across 15 countries. This role owns the master data and entity governance foundations that determine whether that platform operates as a coherent system - or replicates the fragmentation it was designed to replace. Sitting above-market and reporting to the VP Business Transformation, this is a strategic governance role, not a data maintenance function. You will define critical business entities, establish cross-market ownership structures and ensure data standards are agreed once and applied consistently - starting in Discovery and carrying through every subsequent rollout wave.

Key Responsibilities

• Define and govern the critical entity model across the full technology transformation scope - covering Client/Principal, End-Customer, Product/SKU, Location, Warehouse/Site, Carrier, Contract, Pricing, Service, Credit/Payment Terms, Licence/Compliance and Finance master data
• Establish a federated data ownership model - defining Business Owner, Data Steward and IT Owner per entity across O2C, Commercial, Finance, Operations, Quality and local markets
• Assess data readiness for O2C automation, Portal, Analytics and AI-enabled operations - translating gaps into integration assumptions, Business Case implications and sequencing constraints
• Differentiation and ownership of the data dependency view for Client Portal and downstream customer portal(s) separately - preventing fragmented local data models from being hard-coded into a new strategic front end
• Work closely with IT Architecture and integration teams to define which entities must become reusable data services across ERP, WMS, Axway/Gateway, Portal and Analytics
• Provide decision-quality input to Design Authority and SteerCo - on entity ownership, golden record strategy, portal data architecture and integration assumptions
• Challenge local data exceptions constructively and hold the single-template principle across markets

Candidate Requirements

• Proven track record leading enterprise master data and entity governance in multi-country, multi-system environments - across customer, product, finance and logistics domains simultaneously
• Hands-on experience with golden record design, entity resolution, cross-reference/alias mapping and hierarchy management
• Ability to translate data gaps directly into business impact, integration effort, automation feasibility and Business Case assumptions
• Experience in ERP/WMS/CRM/portal/integration-heavy environments - D365 or SAP preferred; Axway or comparable middleware advantageous
• Strong stakeholder facilitation skills - able to drive ownership decisions across Commercial, Finance, IT and Operations without owning every downstream process
• Background in regulated industries - pharma, healthcare, logistics or life sciences preferred
• Comfortable building governance structure in environments with fragmented legacy systems, scarce SME capacity and high transformation pressure
• Bachelor's degree required; Master's preferred
• 8+ years in enterprise data governance or MDM leadership
• Fluent English required; additional European language advantageous

This role is available on a hybrid basis, attached to one of our 3PL in Europe.

Benefit offerings

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.