Senior Manager in Financial Crime Business Optimisation

Lloyds Banking Group; Manchester; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes

Flexible benefits

30 days holiday

Wellbeing & parental leave

Job summary

Lloyds Banking Group in the UK is seeking a Senior Manager in Financial Crime Business Optimisation for a 12-month FTC. You will lead a team of financial crime and change specialists, embedding controls across consumer finance transformation and driving safer, sustainable growth.

You'll translate complex risk and policy into practical, joined-up change, shape governance, and use data to prioritise and inform decisions, including AI-enabled change management.

Qualifications

• In-depth understanding of financial crime risk and controls, and ability to translate policy into practical change requirements.
• Experience managing complex regulatory change and embedding new controls.
• Strong risk judgement and ability to challenge senior stakeholders.

Responsibilities

• Lead and develop a team of subject matter experts, setting priorities by risk.
• Represent Financial Crime across business-led change, translating policy into practical solutions.
• Lead Financial Crime change across roadmaps, remove barriers and influence delivery.
• Provide expert advice on complex Financial Crime, risk, control and change matters.
• Governance lead for change, ensuring visibility and prioritisation of material changes.
• Drive process improvements to strengthen controls and resilience.
• Use data to inform prioritisation and decisions.
• Support AI-enabled change management within the policy framework.

Skills

Financial crime risk

Regulatory change

Stakeholder management

Risk assessment

Data-driven decisions

Governance experience

Leadership experience

Customer focus

Job description

JOB TITLE: Senior Manager in Financial Crime Business Optimisation (12-month FTC)

LOCATIONS: Birmingham, Edinburgh, Chester, Belfast, Manchester or Leeds

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

Lead the team, that places Financial Crime at the core of Consumer & Connected Finance transformation, enhancing controls, reducing complexity, and supporting safe, sustainable growth.

About this opportunity

As Senior Manager, Financial Crime Business Optimisation, you'll lead a team of Financial Crime and change specialists, embedding Financial Crime requirements across business, product, operational and technology change.

You'll act as a trusted adviser to first-line teams and internal partners, providing constructive challenge and clear recommendations, prioritising resources according to risk, and deputising for the Head of Financial Crime Optimisation when required.

Working across Consumer and Connected Finance, technology and Economic Crime Prevention, you'll translate complex risk and policy requirements into practical, joined-up controls that enable safe and sustainable growth.

You'll also help shape the future of Consumer Financial Crime change, with a focus on stronger governance, clearer portfolio insight, better use of data and the controlled adoption of AI-supported change management.

Day to day, you will:

• Lead and develop a team of subject matter experts, setting clear priorities and allocating resources according to risk.
• Represent Financial Crime across business-led change, defining requirements, assessing impacts and translating policy, regulation and risk appetite into practical solutions.
• Lead Financial Crime change across business and platform roadmaps, resolving barriers and influencing priorities and delivery.
• Provide expert advice and constructive challenge on complex Financial Crime, risk, control and change matters, balancing regulatory requirements with customer and business outcomes.
• Play a leading role in Financial Crime change governance, helping ensure material change is visible, prioritised appropriately and brought up where leadership intervention is needed.
• Drive improvements that simplify processes, strengthen controls and improve operational efficiency and resilience.
• Use data and insight to inform prioritisation, demonstrate the impact of change and support better decision-making.
• Work across the Economic Crime Prevention ecosystem to support delivery of policy, regulatory and audit actions, while supporting the controlled adoption of technology and AI.

What you'll need:

• In-depth understanding of financial crime risk and controls, capable of interpreting policy and regulatory requirements and converting them into clear, practical change requirements.
• Experience managing complex business or regulatory change, from initial impact assessment and requirements definition through governance, delivery and embedding.
• Strong risk judgement and critical-thinking skills, with the confidence to make or recommend decisions where the position is complex, uncertain or contested.
• Experience of building effective relationships across business, operations, risk, change and technology teams.
• Ability to manage a broad portfolio, prioritise resources according to risk and value, and maintain delivery focus across competing demands.
• Ability to transform complex information into clear recommendations, governance updates, and executive-level narratives.
• Demonstrated experience in leading people, including defining goals, mentoring peers, developing skills, and fostering an inclusive, responsible team environment.
• Confidence in working with data and management information to spot patterns, support decisions, and clarify delivery, operational, and control impacts.
• A customer-focused approach that considers customer outcomes alongside risk, control, regulatory and operational requirements.

Any experience of these would be really useful:

• Experience of agile delivery methods or change-management tools.
• Experience of developing or applying AI-enabled or emerging technology within a controlled business environment.
• Experience of designing or improving change governance, portfolio reporting or impact-assessment processes.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies