Senior Manager in Financial Crime Business Optimisation

Lloyds Banking Group; Birmingham; Hybride; GBP 85 000 - 101 000; Plein temps

Avantages offerts par ce poste

Generous pension

Annual bonus

Share schemes

Discounts

30 days holiday

Wellbeing initiatives

Parental leave

Résumé du poste

Lloyds Banking Group in the United Kingdom is seeking a Senior Manager, Financial Crime Business Optimisation, on a 12-month fixed-term contract. The role focuses on leading a team to embed financial crime controls across consumer and connected finance transformations, enabling safe, sustainable growth.

This hybrid role requires building governance, managing change across business, product, operations and technology, and translating regulatory requirements into practical solutions.

Qualifications

• In-depth understanding of financial crime risk and controls, interpreting policy and regulatory requirements into practical change.
• Experience managing complex regulatory change from impact assessment through governance, delivery and embedding.
• Strong risk judgement and critical-thinking, with the ability to advise on complex, uncertain or contested positions.
• Experience building relationships across business, operations, risk, change and technology teams.
• Ability to manage a broad portfolio, prioritise resources by risk and value, and maintain delivery focus.

Responsabilités

• Lead and develop a team of subject matter experts, setting priorities and allocating resources by risk.
• Represent Financial Crime across business-led change, define requirements, assess impacts and translate policy into practical solutions.
• Lead Financial Crime change across roadmaps, resolve barriers and influence delivery priorities.
• Provide expert challenge on complex Financial Crime and risk matters, balancing regulatory requirements with customer outcomes.
• Governance involvement to ensure material change is visible and appropriately prioritised.
• Drive process improvements that strengthen controls and improve efficiency and resilience.
• Use data to inform prioritisation, demonstrate impact and support decision-making.
• Support policy and audit actions across the Economic Crime Prevention ecosystem, including AI adoption.

Description du poste

Job Details

End Date Monday 02 November 2026

Salary Range £85,493 - £100,580

SENIOR MANAGER IN FINANCIAL CRIME BUSINESS OPTIMISATION (12-MONTH FTC)

Locations: Birmingham, Edinburgh, Chester, Belfast, Manchester or Leeds

Hours: Full-time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

Job Summary

Lead the team, that places Financial Crime at the core of Consumer & Connected Finance transformation, enhancing controls, reducing complexity, and supporting safe, sustainable growth.

As Senior Manager, Financial Crime Business Optimisation, you’ll lead a team of Financial Crime and change specialists, embedding Financial Crime requirements across business, product, operational and technology change. You’ll act as a trusted adviser to first‑line teams and internal partners, providing constructive challenge and clear recommendations, prioritising resources according to risk, and deputising for the Head of Financial Crime Optimisation when required. Working across Consumer and Connected Finance, technology and Economic Crime Prevention, you’ll translate complex risk and policy requirements into practical, joined‑up controls that enable safe and sustainable growth. You’ll also help shape the future of Consumer Financial Crime change, with a focus on stronger governance, clearer portfolio insight, better use of data and the controlled adoption of AI‑supported change management.

Day to Day

Lead and develop a team of subject matter experts, setting clear priorities and allocating resources according to risk.

Represent Financial Crime across business‑led change, defining requirements, assessing impacts and translating policy, regulation and risk appetite into practical solutions.

Lead Financial Crime change across business and platform roadmaps, resolving barriers and influencing priorities and delivery.

Provide expert advice and constructive challenge on complex Financial Crime, risk, control and change matters, balancing regulatory requirements with customer and business outcomes.

Play a leading role in Financial Crime change governance, helping ensure material change is visible, prioritised appropriately and brought up where leadership intervention is needed.

Drive improvements that simplify processes, strengthen controls and improve operational efficiency and resilience.

Use data and insight to inform prioritisation, demonstrate the impact of change and support better decision‑making.

Work across the Economic Crime Prevention ecosystem to support delivery of policy, regulatory and audit actions, while supporting the controlled adoption of technology and AI.

What You’ll Need

In-depth understanding of financial crime risk and controls, capable of interpreting policy and regulatory requirements and converting them into clear, practical change requirements.

Experience managing complex business or regulatory change, from initial impact assessment and requirements definition through governance, delivery and embedding.

Strong risk judgement and critical‑thinking skills, with the confidence to make or recommend decisions where the position is complex, uncertain or contested.

Experience of building effective relationships across business, operations, risk, change and technology teams.

Ability to manage a broad portfolio, prioritise resources according to risk and value, and maintain delivery focus across competing demands.

Ability to transform complex information into clear recommendations, governance updates, and executive‑level narratives.

Demonstrated experience in leading people, including defining goals, mentoring peers, developing skills, and fostering an inclusive, responsible team environment.

Confidence in working with data and management information to spot patterns, support decisions, and clarify delivery, operational, and control impacts.

A customer‑focused approach that considers customer outcomes alongside risk, control, regulatory and operational requirements.

Any experience of these would be really useful

• Experience of agile delivery methods or change‑management tools.
• Experience of developing or applying AI‑enabled or emerging technology within a controlled business environment.
• Experience of designing or improving change governance, portfolio reporting or impact‑assessment processes.

About Working for Us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns.

As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neuro‑divergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Benefits

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Company Overview

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.