senior manager, health, safety & risk EMEA

Starbucks Coffee Company; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading coffeehouse chain is seeking a Senior Manager, Health, Safety & Risk to join their Global Security & Risk team. This role, based in London with a hybrid model, focuses on championing health and safety strategy across the EMEA region and leading key initiatives. Candidates must have advanced health and safety qualifications and strong commercial acumen. The company offers a supportive environment with a focus on belonging and purpose.

Benefits

Flexible hybrid working model

Career development opportunities

Culture of belonging and inclusion

Qualifications

• Advanced H&S qualifications such as NEBOSH, IOSH, or NVQ Level 3 are required.
• Strong commercial acumen and strategic thinking are essential.
• Must have a growth mindset and thrive in ambiguity.

Responsibilities

• Champion health & safety strategy across EMEA.
• Partner with licensees to align on standards and regulations.
• Lead cross-functional projects with measurable impact.

Skills

Advanced H&S qualifications

Strong commercial acumen

Strategic thinking

Ability to thrive in ambiguity

Experience across multiple markets

Flexibility to travel

Job description

Overview

Location: London (Hybrid – 50% office / 50% remote). At Starbucks, we’ve always been more than just coffee. We’re a place of connection, belonging, and purpose. We’re now looking for a Senior Manager, Health, Safety & Risk to join our Global Security & Risk (GS&R) team and lead strategic initiatives across our EMEA region. This is a high-impact role where you’ll shape the safety and resilience of our stores, partners, and customers — both in company-operated and licensed markets.

Responsibilities

• Champion health & safety strategy across EMEA, ensuring compliance and continuous improvement.
• Partner with licensees and internal stakeholders to align on Starbucks standards and local regulations.
• Lead complex, cross-functional projects with measurable impact.
• Own the annual insurance renewal process, ensuring coverage and transparency.
• Represent Starbucks in industry forums and regulatory engagements.
• Keep policies and procedures current, relevant, and well-communicated.
• Influence senior leaders and frontline partners through clear, compelling communication.
• Drive collaboration to assess and mitigate risk across diverse markets.
• Present business cases that connect safety with commercial outcomes.
• Build strong networks internally and externally to share insights and best practices.
• Conduct field visits across EMEA to support partners and assess risk.

Qualifications

• Advanced H&S qualifications (e.g. NEBOSH, IOSH, NVQ Level 3).
• Strong commercial acumen and strategic thinking.
• A growth mindset and ability to thrive in ambiguity.
• Experience working across multiple markets and cultures.
• Flexibility to travel and adapt to dynamic business needs.

Why Starbucks?

• A flexible hybrid working model that supports work-life balance.
• Opportunities to spend time in our stores and connect with our Green Apron partners.
• A culture of belonging, joy, and purpose - where your voice matters.
• Rich learning experiences and career development.
• A commitment to diversity, equity, and inclusion.

Here, you belong. At Starbucks, you’re more than an employee - you’re a partner. You’ll be welcomed, supported, and inspired to make a difference every day. If you’re passionate about creating safe, inclusive environments and want to be part of something bigger, we’d love to hear from you. Apply today and start your journey with us.