Senior Manager, Global External Corporate Communications

InterContinental Hotels Group; Clewer Village; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global hotel company is seeking a Senior Manager for Global External Corporate Communications. The role involves leading high-profile communications, managing media relations, and shaping digital strategy. Ideal candidates will have significant experience in corporate communications, excellent project leadership skills, and the ability to manage complex issues. This position offers a hybrid working model and numerous benefits including room discounts and wellbeing support.

Benefits

Room discounts

Recharge days

Volunteering days

Wellbeing support

Qualifications

• Significant experience in corporate communications, ideally in a global environment.
• Proven track record of delivering high-profile communications.
• Strong media handling skills.
• Excellent project leadership with multiple stakeholders.
• Digital know-how and ability to measure impact.

Responsibilities

• Support the Director on high-profile corporate matters.
• Lead global communications plans for initiatives.
• Manage external engagement programmes.
• Build relationships and provide strategic counsel.
• Lead the corporate press office and media engagement.
• Shape digital communications strategy.

Skills

Corporate communications

Media relations

Project leadership

Writing skills

Digital strategy

Stakeholder management

Job description

Overview

Hotel: Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS

Ready to shape the global reputation of one of the world’s leading hotel companies?

To help us build, promote and protect our reputation on the global stage, we’re looking for a Senior Manager, Global External Corporate Communications, to join our Global Corporate Affairs team.

This is a unique opportunity to work closely with senior leaders, including our Executive Committee, shaping how IHG is represented externally and ensuring our communications reflect our strategy, purpose, and ambition.

At IHG Hotels & Resorts, we believe in delivering True Hospitality for Good, making a difference for our guests, colleagues, and communities worldwide.

What you\'ll do

• Support and deputise for the Director, Global External Corporate Communications on high-profile matters, including CEO, Executive Committee, and PLC communications.
• Lead 360° global communications plans for corporate initiatives and projects.
• Manage external engagement programmes for key global spokespeople, overseeing logistics, briefing materials, and delivery.
• Build strong relationships and provide strategic counsel to stakeholders across the Executive Committee, Company Secretariat, Investor Relations, and Corporate Affairs.
• Lead IHG’s corporate press office, driving proactive media engagement and managing reactive issues.
• Shape our digital communications strategy, including the corporate website and CEO/corporate social channels, working with agencies to deliver against ambitious objectives.
• Lead communications for Journey to Tomorrow, IHG’s 10-year responsible business plan.
• Oversee communications for IHG’s Journey to Tomorrow responsible business plan.
• Measure and report on the impact of communications activity, including board-level reporting.
• Management of two direct reports, coaching for development through constructive feedback.

What you\'ll bring

• Significant experience in corporate communications, external affairs, or media relations, ideally in a global, listed company environment.
• A proven track record of delivering high-profile communications and providing trusted counsel to senior leaders.
• Strong media handling skills, with experience running a press office and managing complex, sensitive issues.
• Excellent project leadership skills, with the ability to align multiple stakeholders across global, regional, and functional teams.
• Digital know-how, from social media to corporate websites, and an eye for measuring impact.
• Excellent writing, planning and creativity skills.
• Experience in managing external agencies and budgets.
• The ability to thrive under pressure, with sound judgement and resilience.
• Ideally evidence of developing others, setting clear direction, driving collective team performance and providing coaching/feedback.

This is your opportunity to help tell IHG’s story to the world and play a vital role in shaping how we’re seen on the global stage. Ready to take the next step?

Closing date for applications 28th September 2025

#LI-HYBRID

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don\'t quite meet every single requirement, but still believe you\'d be a great fit for the job? We\'ll never know unless you hit the 'Apply' button. Start your journey with us today.