Senior Manager, Employee Relations

LSEG; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Healthcare

Retirement planning

Paid volunteering days

Wellbeing initiatives

Job summary

London Stock Exchange Group (LSEG) is seeking a senior Employee Relations leader to shape and oversee enterprise‑level ER across the group. Reporting to the Director of Employee Relations, UK & Ireland, the role sits in the Global ER Centre of Excellence and will guide policies, frameworks and complex casework.

You will work with People Leaders, Legal and the business to embed inclusive ER practices, balancing legal, regulatory and cultural risk while supporting organisational effectiveness and

Qualifications

• Experience operating at a senior level within Employee Relations and UK employment law.
• Experience managing complex or high‑risk ER matters end‑to‑end, including senior‑level or organisation‑wide cases.
• Confidence using data, analytics and digital tools (including AI) to inform decision making.

Responsibilities

• Provide trusted ER guidance to senior stakeholders on complex matters.
• Lead high‑impact ER cases and investigations, including senior‑level grievances and whistleblowing.
• Act as a senior escalation point within the ER CoE, ensuring governance and quality.
• Contribute to organisation‑wide ER programmes, including change, redundancy and transformation.
• Design, review and embed ER frameworks, policies and processes.
• Use data to identify trends and opportunities for improvement in ER activity.
• Build relationships with senior stakeholders and challenge approaches when needed.
• Produce clear written outputs and risk assessments for complex matters.

Skills

Senior ER experience

UK employment law

Employee relations casework

Stakeholder management

Data analytics

Communication skills

Collaboration

Unions engagement

AI tools

Tools

AI tools

Job description

About Us

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

Our People

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

Purpose of the role

Reporting to the Director of Employee Relations, UK & Ireland, this role sits within LSEG’s Global Employee Relations Centre of Excellence (CoE) and provides enterprise‑level leadership for Employee Relations across the Group. The role operates as a design and decision‑making authority, shaping Employee Relations policies, frameworks and ways of working to support fair, consistent and sustainable outcomes.

The role makes balanced, well‑reasoned decisions on matters that may involve legal, regulatory, reputational and cultural considerations, ensuring approaches are equitable, proportionate and defensible. Working within a global and diverse organisation, you will support senior‑level decision‑making on Employee Relations matters that have cross‑jurisdictional, Group‑wide or precedent‑setting implications.

Through close partnership with People Leaders, the People Function and a wide range of stakeholders, you will help embed inclusive Employee Relations practices that support organisational effectiveness, regulatory expectations and positive colleague experience.

What you’ll be doing

• Provide trusted Employee Relations guidance and coaching to People Leaders, People Partners and senior stakeholders on complex or sensitive matters, supporting consistent and legally compliant outcomes.

• Lead and oversee high‑impact Employee Relations cases, including senior‑level grievances, investigations, disciplinary and whistleblowing matters, particularly those with enterprise, reputational or precedent‑setting considerations.

• Act as a senior escalation point within the Employee Relations CoE, offering governance, quality assurance and oversight to support confidence, consistency and sound decision‑making.

• Lead or contribute to organisation‑wide Employee Relations programmes and initiatives, including organisational change, redundancy and transformation activity involving multiple stakeholders.

• Partner with colleagues across the People Function, Legal and the business to design, review and embed Employee Relations frameworks, policies and ways of working.

• Use data, insight and technology to identify themes, emerging risks and opportunities for improvement across Employee Relations activity.

• Build constructive, professional relationships with senior stakeholders, supporting informed decisions and appropriately challenging approaches that may introduce legal, regulatory or cultural risk.

• Produce clear, balanced and accessible written outputs, including outcome communications, senior briefings and risk assessments for complex or sensitive matters.

What you’ll bring

• Experience operating at a senior level within Employee Relations, with practical application of UK employment law in complex environments.

• Current knowledge of UK employment law and contemporary Employee Relations practice.

• Experience managing complex or high‑risk Employee Relations matters end‑to‑end, including senior‑level or organisation‑wide cases.

• Experience supporting organisational change, restructuring or business transformation activity.

• Confidence using data, insight and digital tools (including AI) responsibly to support Employee Relations casework, identify trends and inform decision‑making.

• Clear and inclusive communication skills, with the ability to explain complex issues, influence decisions and support others through challenging topics.

• Sound judgement, with the ability to consider colleague experience, organisational impact and risk in a balanced way.

• Ability to analyse patterns in Employee Relations activity and translate this into practical, forward‑looking recommendations.

• Experience working with trade unions or employee representative bodies in a UK context.

• Ability to manage multiple priorities in complex settings and engage constructively with differing views.

• A collaborative approach, with a focus on partnership, learning and continuous improvement.

What you’ll get in return

An opportunity to work within a global Employee Relations Centre of Excellence, contributing to the development of inclusive, consistent and forward‑looking Employee Relations practices that support colleagues, leaders and the wider organisation.

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you’re ready to take your career to the next level and make a significant impact, we’d love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.