Senior Manager, Data & Technology

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the role and the team

The Tax Data Solutions team is responsible for handling sophisticated tax and compliance initiatives, delivering business insights and high impact analyses to the Tax function in eBay, and automating manual processes for operational efficiencies using AI and ML. The team addresses strategic and operational questions facing the business including initiatives management, process automations, business sizing and impact measurement, and data science solutions.

The role involves project management of sophisticated cross-functional initiatives and is data and analytically intensive. Successful candidates will exhibit strong project management skills to navigate cross-functions and enable swift decision-making. They will also hold a strategic perspective, sound business judgment, and a collaborative working style. They will possess strong intellectual curiosity and a passion for achieving practical business impact.

What You will Accomplish

1. Project manage complex initiatives, drive decision making, and communicate to team members.
2. Collaborate closely with other business functions like Customer Services, Legal, Finance teams, and Product teams to ensure effective project implementation as well as bringing insight to the risks and dependencies.
3. Protect eBay from financial or non-financial risks by ensuring compliance initiatives are accurately prioritized, implemented, and supervised.
4. Work with Product on project prioritizations using business impact.
5. Closely supervise product solutions during launch and post-launch.
6. Establish process for change management during scope changes or product bugs.
7. Take timely action during unexpected product bugs or high-priority issues that could have significant customer-facing impact or risk to eBay, which might require flexibility in working hours to ensure alignment with teams based in different time zones.
8. Build close partnerships with the business unit to identify and explore areas of impactful analytics and operational opportunities to help drive operational efficiencies and cost reduction.
9. Lead a team of data and business analysts.
10. Promote a self-serve analytics culture for the organization by educating partners on key reports, data, and interpretation best practices.
11. Recruit, develop, and supervise direct and possibly indirect reports.

What You will bring:

1. Project management experience in large organizations.
2. Experience in scrum processes.
3. Intellectual curiosity, passion for problem-solving, and comfort with ambiguity.
4. Experience in technical skills like SQL or Python is good to have, even if not hands-on currently.
5. A consistent track record of end-to-end analytics - problem definition, collating the required information, analyzing the results, synthesizing and communicating a compelling argument, and influencing partners to act.
6. Experience in big data.
7. Ability to translate commercial requirements into software solutions.
8. Capable of working independently while acting as part of a distributed team.

Desired Qualifications:

Demonstrated ability in Data and Project management.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible.