Senior Manager - Compliance (CASS)

Wipro Technologies; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A financial services company is looking for a Senior Manager - Compliance (CASS) in Bath. This role involves overseeing CASS compliance, training staff, and implementing procedural improvements. Ideal candidates will have strong CASS knowledge, financial services experience, and excellent communication skills. A degree or equivalent is desirable. The role offers a competitive salary and a generous benefits package.

Benefits

Competitive salary

Generous benefits package

Training & development opportunities

Qualifications

• Strong knowledge of CASS requirements and regulations.
• Excellent understanding of operational compliance.
• Ability to provide training on CASS processes.

Responsibilities

• Support the design and implementation of CASS oversight.
• Conduct audits and prepare CASS adherence reports.
• Liaise with teams on regulatory CASS activities.

Skills

Strong CASS knowledge, in particular CASS 6,7 and 8

In depth financial services experience

Excellent attention to detail

Strong interpersonal and communication skills

Ownership and accountability

Ability to work well under pressure

Proactive and innovative approach to problem solving

PC literate, in particular MS Office Products

Education

Degree education or equivalent or higher

Job description

Overview

Job Title: Senior Manager - Compliance (CASS)

City: Bath • State/Province: Somerset

Posting Start Date: 10/8/25

Servaada is a Wipro UK entity, authorised by the Financial Conduct Authority (FCA) to undertake regulated activities on behalf of its clients as an outsourced service provider.

About the Role

Servaada, a Wipro UK entity, is looking for a CASS Specialist with strong CASS knowledge, in particular CASS 6, 7 and 8. CASS represents a core value at the centre of the platform—administering and protecting the assets and monies of end customers of our client. CASS compliance requires continuous review and improvement of controls, market best practices, and applying CASS rules and changes. The role holder will deliver departmental and individual targets within set timescales and to high standards. Application of technical knowledge to the department’s operation and innovative, solution-based thinking will be a key aspect of the role.

This role will be required to work from our Bath office; 3 days a week.

Your Benefits

As a CASS Specialist, you will receive a competitive salary, a generous benefits package and training & development to help you improve.

Responsibilities

• Support the design and implementation of a first line CASS oversight function within operations
• Support operations in delivering strategic goals for process improvement relating to CASS, including scalability, efficiency, operational control/regulatory adherence, client experience, oversight
• Support the business on CASS technical query escalations
• Coach key individuals and lead CASS training sessions (ranging from induction to Board)
• Take a prominent role in the planning and liaison of both internal and external audits
• Preparation and delivery of CASS adherence reports/opinions to the Executive Team and the Board
• Liaise with and advise the relevant teams on their regulatory CASS activities such as reconciliations, cash management, deposit allocations
• Undertake trend analysis on breaches and near misses, providing guidance and suggesting process revision where appropriate
• Maintain skills and knowledge to adhere to training and competence standards, undertake overseer activities as nominated
• Work closely with the 2nd line risk and compliance function in management changes to the CASS regulatory environment
• Complete weekly, monthly and annual review of CASS breach log and risk profiling, including reviews of CASS risk appetite and RAG ratings
• Provide CASS SME support as required to change programme and propositional change
• Produce and maintain CASS policies / frameworks as required
• Conduct periodic rule mapping to ensure our position remains relevant and up to date
• Ownership and maintenance of CASS Control Matrix, including monthly attestations and sample testing
• Feed into CMAR submission and any escalations arising
• Awareness of annual Unbreakable Term Deposit (UTD) liquidity levels and perform monthly monitoring
• Complete sign off for Minimum Trade Cycle (MTC) funding requirements twice daily
• Lead a small team of staff
• Undertake initial due diligence on new banking or custodial partners and complete ongoing annual due diligence reviews as required
• You will, from time to time, be required to undertake other activities that fall within your capabilities as directed by management

Skills

Essential Skills

• Strong CASS knowledge, in particular CASS 6,7 and 8
• In depth financial services experience with strength in the understanding of a wrap platform
• Excellent attention to detail
• Strong interpersonal and communication skills
• Ownership and accountability
• Excellent drive with ability to work unsupervised under own initiative
• Ability to work well under pressure and to tight deadlines
• A proactive and innovative approach to problem solving, including persuasion and influencing skills
• PC literate, in particular MS Office Products

Desirable Skills

• Degree education or equivalent or higher
• Experience in a similar CASS oversight role
• CASS CISI qualification, Investment Management Certificate (IMC), Operations Certificate (IOC) or equivalent industry recognised qualification

Application of Individual Conduct Rules

Standard of conduct is reasonable under all circumstances relating to:

• Must act with integrity
• Must act with due skill, care and diligence
• Must be open and cooperative with the FCA and other regulators
• Must pay due regard to the interests of customers and treat them fairly
• Must observe proper standards of market conduct

Equal Opportunities

Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants are welcome.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.