Senior Manager Commercial Partnerships

Virgin Money; United Kingdom; Remote; GBP 76,000 - 95,000; Full time

Job summary

Join Virgin Money as a Senior Manager Commercial Partnerships, where you'll play a key role in managing strategic partnerships within the Financial Care portfolio. This remote position requires proven experience in banking partnerships, with a focus on delivering optimal business value and ensuring compliance with regulatory standards.

Benefits

38.5 days annual leave

Up to five extra paid well-being days

20 weeks paid family leave

Market-leading pension

Free private medical cover

Flexible benefits

Qualifications

• Proven experience in a Partnership or Relationship Management role within Banking or Financial Services.
• Expertise in outsourced contract management.
• Strong track record in developing and maintaining senior stakeholder relationships.

Responsibilities

• Oversee and manage partner organisations regarding contractual obligations.
• Identify new partnerships and opportunities to grow revenue streams.
• Lead the team to embed the risk framework within the Commercial Partnerships team.

Skills

Partnership Management

Relationship Management

Negotiation

Stakeholder Management

Regulatory Knowledge

Job description

Business Unit:

Customer Operations

Salary Range:

£76,000 - £95,000 per annum DOE + red-hot benefits

Location:

UK Remote - Must be willing to travel on occasion

Contract Type:

Permanent

Our Team

We've got a brilliant opportunity for an enthusiastic and motivated individual to join the team! The Senior Manager Commercial Partnerships will play a pivotal role in managing the key partnerships that support operations across the full Financial Care portfolio. You'll work to ensure optimal business value is delivered from strategic partnerships.

You'll be part of the Financial Care extended leadership team, reporting to the Head of Financial Care, and will deputise for them on an ad hoc basis.

What you'll be doing

1. Responsible for overseeing and managing partner organisations regarding contractual obligations to ensure high-quality, well-respected services in line with the VM supplier management framework.
2. Identify new partnerships and opportunities to grow revenue streams and help the FC team meet their targets.
3. Build and nurture key supplier relationships, developing strategies that support the bank's objectives.
4. Develop and agree on joint commercial, customer, and operational plans with partners.
5. Lead the team to embed the risk framework within the Commercial Partnerships team, managing partnership risks within the governance framework and ensuring compliance with regulatory, conduct, and credit risks.
6. Support strategic projects such as continuous improvement, innovation initiatives, and supplier collaboration to enhance customer propositions, reduce costs, and improve services.

We need you to have

1. Proven experience in a Partnership or Relationship Management role within Banking or Financial Services, including oversight responsibilities.
2. Expertise in outsourced contract management.
3. Strong track record in developing and maintaining senior stakeholder relationships with influencing and negotiation skills.
4. Expert ability to design, implement, and lead a TPRM-compliant supplier control framework.
5. In-depth knowledge of MCOB, CONC, and other relevant regulatory obligations.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays), with options to buy more.
• Up to five extra paid well-being days per year.
• 20 weeks paid, gender-neutral family leave (52 weeks total) for expectant and adoptive parents.
• Market-leading pension.
• Free private medical cover, income protection, and life assurance.
• Flexible benefits such as Cycle to Work, wellness and health assessments, and critical illness coverage.

Benefits start from day one.

Interested in this role?

If you're excited about this opportunity, apply soon as we may close the advert early if we receive high interest.

We support flexible working and aim to help you Live a Life More Virgin.

About Virgin Money

We are committed to becoming the UK's best digital bank, with a heritage over 180 years. We focus on disruptive ideas to reinvent banking, driven by customer obsession and a purpose to 'Make You Happier About Money.' Join us to work in a culture that values innovation, diversity, and making a difference.

Our Diversity & Inclusion

We aim to reflect our customers' diversity and foster an inclusive environment where everyone feels safe and valued. As a Disability Confident Leader, we support reasonable adjustments for applicants.

Legal & Compliance

Roles are flexible across the UK if the role permits. Successful candidates will undergo checks including credit, criminal record, and references, with additional checks for senior roles.