Senior Manager, Client Services

Pulse Advertising; London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A dynamic marketing agency in London is seeking a Senior Manager for their Client Services team. The role involves fostering client relationships, managing key accounts, and ensuring strategic alignment on marketing objectives. Candidates should have 5-7 years of experience in a marketing accounts department, effective communication skills, and a proactive approach to problem-solving. This position offers an opportunity to work in a fast-paced and diverse environment.

Qualifications

• 5-7 years of professional experience in an accounts department in marketing.
• Ability to juggle competing demands while maintaining composure under pressure.
• Experience in preparing materials for pitches and presenting to clients.

Responsibilities

• Manage the success and growth of client accounts.
• Communicate effectively and resolve client issues.
• Prepare and present project pitches to clients.
• Ensure project deadlines and budgets are met.

Skills

Effective communication

Problem solving

Client management

Data analysis

Persuasiveness

Job description

Short title

Win and grow client relationships

Your application

How much #PULSEPOWER do you have?
If this sounds like you, we’d love to hear from you. You might just be the next member of the #PulseTeam we’re looking for!

Introduction

You enjoy fostering and expanding customer relationships and bridging the gap between our clients and our internal project teams? You love pitching ideas and developing impactful strategies with your clients? You enjoy working with numbers, solving problems and love a good challenge? Then the job of Senior Manager in our Client Services team might be just perfect for you!

Your tasks

• You are responsible for the success and growth of our accounts, managing key clients of your own while overseeing other accounts of your own
• You manage our client relationship through effective communication, problem solving, and responding to requests
• You take client business/marketing briefs and ensure a strategic alignment and understanding of KPIs and targets of the client
• You prepare materials for pitches and then present as well as sell new projects to our clients
• You oversee project execution by ensuring that project deadlines and budgets are met and communication is running smoothly
• You analyze and present data to demonstrate the effectiveness of campaigns, ensuring accuracy of data across all accounts and systems

Your skills

• Driven. Passionate. Diverse. Equal. These are values you cherish
• You possess 5-7 years of professional experience in an accounts department in the marketing area
• You are an effective communicator, both verbally and in writing, and can juggle competing demands while maintaining composure under pressure
• You are personable and able to work effectively with a variety of different people
• You are flexible, solution-oriented, and a dedicated team player
• You are persuasive, able to sell ideas, and have a positive attitude towards receiving feedback