Senior Manager Client Services

Pulse Advertising GmbH; London; Hybrid; Confidential; Full time

Job summary

A leading marketing agency in London is seeking a Senior Manager in Client Services to oversee key client accounts and ensure their success. The ideal candidate has 5-7 years of experience in marketing and possesses exceptional communication and problem-solving skills. Enjoy the flexibility of a hybrid work model with opportunities for international mobility among office locations.

Benefits

Work abroad opportunities

One-to-one coaching sessions

Flexible hybrid work policy

Pet-friendly office

Qualifications

• 5-7 years of professional experience in an accounts department in the marketing area.
• Ability to communicate effectively, both verbally and in writing.
• Flexibility and solution-oriented mindset.

Responsibilities

• Responsible for the success and growth of key client accounts.
• Manage client relationships and effective communication.
• Analyze and present data to demonstrate campaign effectiveness.

Skills

Effective communication

Problem solving

Team collaboration

Data analysis

Persuasiveness

Job description

You enjoy fostering and expanding customer relationships and bridging the gap between our clients and our internal project teams? You love pitching ideas and developing impactful strategies with your clients? You enjoy working with numbers, solving problems and love a good challenge? Then the job of Senior Manager in our Client Services team might be just perfect for you!

Tasks

• You are responsible for the success and growth of our accounts, managing key clients of your own while overseeing other accounts of your own
• You manage our client relationship through effective communication, problem solving, and responding to requests
• You take client business/marketing briefs and ensure a strategic alignment and understanding of KPIs and targets of the client
• You prepare materials for pitches and then present as well as sell new projects to our clients
• You oversee project execution by ensuring that project deadlines and budgets are met and communication is running smoothly
• You analyze and present data to demonstrate the effectiveness of campaigns, ensuring accuracy of data across all accounts and systems

Requirements

• Driven. Passionate. Diverse. Equal. These are values you cherish
• You possess 5-7 years of professional experience in an accounts department in the marketing area
• You are an effective communicator, both verbally and in writing, and can juggle competing demands while maintaining composure under pressure
• You are personable and able to work effectively with a variety of different people
• You are flexible, solution-oriented, and a dedicated team player
• You are persuasive, able to sell ideas, and have a positive attitude towards receiving feedback

Benefits

• Time to pack your bags for Paris, London, Milan, Hamburg or Berlin: you’re welcome to work abroad from any of our office locations
• We love to see you grow: our careers coach is on hand for one-to-one coaching sessions and team workshops
• We work hard and play hard, bringing our global team together to collaborate, learn from one another and celebrate our successes
• Don’t fancy the office today? Our hybrid remote policy lets you work from home two days a week
• Keep your commute to a minimum: you’ll find all our offices right in the city centre
• For motivational high-paws and comforting cuddles, your four-legged friend is absolutely welcome at our offices