Senior Manager, Client Services

Pulse Advertising; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading advertising agency in the City of London is seeking a Senior Manager, Client Services. This role involves managing key client accounts, fostering relationships, and overseeing project execution. Ideal candidates will have 5-7 years of experience in marketing, strong communication skills, and a solution-oriented mindset. Join our diverse team and help shape meaningful advertising strategies.

Qualifications

• 5-7 years of professional experience in an accounts department in the marketing area.
• Ability to manage multiple demands while maintaining composure under pressure.
• Personable and able to effectively work with a variety of people.

Responsibilities

• Responsible for the success and growth of accounts, managing key clients.
• Manage client relationship through effective communication and problem solving.
• Ensure strategic alignment and understanding of KPIs and targets.

Skills

Effective communication

Problem solving

Persuasive selling of ideas

Flexibility and solution-oriented

Team player

Job description

Overview

Join to apply for the Senior Manager, Client Services role at Pulse Advertising.

You enjoy fostering and expanding customer relationships and bridging the gap between our clients and our internal project teams. You love pitching ideas and developing impactful strategies with your clients, solving problems, and taking on a good challenge.

Responsibilities

• You are responsible for the success and growth of our accounts, managing key clients of your own while overseeing other accounts.
• You manage our client relationship through effective communication, problem solving, and responding to requests.
• You take client business/marketing briefs and ensure a strategic alignment and understanding of KPIs and targets of the client.
• You prepare materials for pitches and then present as well as sell new projects to our clients.
• You oversee project execution by ensuring that project deadlines and budgets are met and communication is running smoothly.
• You analyze and present data to demonstrate the effectiveness of campaigns, ensuring accuracy of data across all accounts and systems.

Qualifications

• Driven. Passionate. Diverse. Equal. These are values you cherish.
• You possess 5-7 years of professional experience in an accounts department in the marketing area.
• You are an effective communicator, both verbally and in writing, and can juggle competing demands while maintaining composure under pressure.
• You are personable and able to work effectively with a variety of different people.
• You are flexible, solution-oriented, and a dedicated team player.
• You are persuasive, able to sell ideas, and have a positive attitude towards receiving feedback.

Your application

If this sounds like you, we’d love to hear from you. You might just be the next member of the #PulseTeam we’re looking for!

About Us

We make advertising meaningful. Co-founded by Lara Daniel and Christoph Kastenholz in 2014, Pulse Advertising was born with a vision to make advertising meaningful. We enable brands to win and retain customers on social media, including influencer marketing, paid social advertising and social media management. We have offices across several countries and a team of 100+ people, pursuing that one vision. We are thought leaders in our space and believe in sharing that journey with others who are ambitious and think big.

As an employer, we stand for equal opportunities and we are committed to diversity in our teams regardless of age, disability, race, religion, nationality, sexual orientation, ethnic origin or gender.

Additional details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Advertising Services
• Industry: Advertising

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