Senior Manager - Business Consultant

NTT DATA; Greater London; On-site; GBP 100,000 - 150,000; Full time

Job summary

NTT DATA in the United Kingdom is seeking an experienced Senior Manager to lead and manage consulting engagements, bridging strategy, business architecture, change, and product delivery. You will guide clients through complex transformations and work to deliver measurable outcomes.

You will mentor junior consultants, drive business development, and help define transformation roadmaps while redesigning processes and operating models to improve governance and customer experience.

Qualifications

• 7–10 years of experience in business consulting (ideally from a consulting firm).
• Proven experience in supporting or leading the adoption of new technologies as part of broader transformation programmes.
• Bachelor’s or Master’s degree in Business/Management or related field; professional certifications in consulting and change management.

Responsibilities

• Lead and manage multiple consulting engagements, ensuring delivery of high‑quality services.
• Mentor and develop junior consultants, fostering a collaborative, high‑performing team.
• Identify and pursue new business opportunities to grow the practice.
• Define transformation roadmaps addressing organisational challenges and business objectives.
• Assess and redesign current-state processes and operating models for improved performance.
• Drive AI-led transformation, governance, workforce redesign and adoption benefits.
• Develop change management strategies and enable technology adoption.
• Manage client relationships with senior leaders and sponsors.
• Coordinate with delivery teams to realise product features in Agile environments.
• Represent customer insights in delivery, shaping product strategy, roadmaps and requirements.

Skills

Leadership

Strategic Thinking

Client Focus

Analytical Skills

Communication

Change Management

Digital Delivery

Agile / Delivery

Bridging Business & Tech

Education

Bachelor’s or Master’s degree in Business/Management

Professional certifications in Consulting / BA / Product Management

Job description

The team you';ll be working with:

NTT DATA

Job Title: Senior Manager - Business Consultant

Location: United Kingdom

Department:Business Consulting

Reports To:Director, Business Consulting

Job Summary:

We are seeking an experienced and dynamic Senior Manager to join our Business Consulting practice. The successful candidate will lead and manage consulting engagements to guide clients through complex business and technology transformations by bridging strategy, business architecture, change, and product delivery.

What you';ll be doing:

• Client engagement leadership
  • Engagement Leadership:Lead and manage multiple consulting engagements, ensuring the delivery of high-quality services to clients.
  • Team Development:Mentor and develop junior consultants, fostering a collaborative and high-performance team environment.
  • Business Development:Identify and pursue new business opportunities, contributing to the growth of the practice.

• Strategy, business architecture and business analysis
  • Set Strategy: Support clients in defining transformation roadmaps that address organisational challenges and business objectives
  • Process and Operating model redesign: Assess current-state processes and operating models, identify improvement opportunities, and design target-state solutions that enhance performance, governance, and customer experience.
  • AI-led Business Transformation:, Identifying opportunities for enterprise AI adoption, AI-native operating models, workforce and role redesign, process re-imagination, governance, adoption and benefits realisation

• Change, adoption and communications
  • Change Management: Develop and implement change management strategies to support clients through organisational transformations, with a strong emphasis on enabling technology adoption and cultural readiness.
  • Client Relationship Management: Build and maintain strong relationships with senior leaders to enable direct involvement from key sponsors in managing change
• Product consulting
  • Product Execution: Work alongside delivery team(s) to deliver valuable features within an iterative Agile environment through to release to customers
  • Customer Insight: Be the voice of the customer within the delivery team(s). This would include engagement with customers and users as well as drawing insights from data.
  • Product Strategy – Understand the business and wider need to be fulfilled and align a product vision, roadmap and requirements to ensure success both before and throughout delivery, measuring and pivoting as required.

What experience you';ll bring:

Experience:

• 7-10 years of experience in business consulting, ideally from a consulting firm.
• Proven experience in supporting or leading the adoption of new technologies as part of wider business or digital transformation programmes.

Education and qualifications:

• Bachelor’s or master’s degree in Business, Management, or a related field.
• Professional certifications related to Consulting, business architecture, business analysis, change management and Product management

Skills:

• Leadership: Demonstrated ability to lead and inspire teams.
• Strategic Thinking: Ability to think strategically and provide innovative solutions.
• Client Focus: Strong client service orientation with a commitment to delivering value.
• Strong analytical and problem-solving skills and familiar working on ambiguous customer problems
• Excellent communication and interpersonal skills.
• Proven ability to manage multiple projects and meet deadlines.
• Knowledge of change management and operating model methodologies and tools.
• Knowledge of digital delivery and associated agile methodologies.
• Demonstrated ability to bridge the gap between business needs and technology solutions, supporting user adoption and operational success.
• Ability to work effectively in a fast-paced and dynamic environment.
• Ability to collaborate well with technical and user-focused roles, with familiarity of user-centred approaches.

Who we are:

At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place whereyougrow.

what we';ll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.