Senior Maintenance Officer in Invergordon)

Ad Warrior Ltd; Invergordon; Hybrid; GBP 47,000 - 51,000; Full time

Job summary

An established industry player is seeking a Senior Maintenance Officer to enhance property services and ensure tenant satisfaction. This role involves managing complex repairs and maintenance, supporting the Repairs and Maintenance Manager, and leading a multi-disciplinary team. The organization values innovation and customer service, striving to exceed performance standards while adhering to best practices. With a commitment to employee development and a supportive work environment, this position offers a unique opportunity to contribute to a progressive organization dedicated to providing quality housing solutions.

Benefits

Hybrid working - 'Hub, Home & Roam'

Enhanced annual leave entitlement

Development and training opportunities

Flexible working hours

Day one sick pay

Employee benefit discount scheme

Company pension scheme

24/7 employee assistance program

Family friendly policies

Qualifications

• Minimum level 2 qualification in Asset Management and Building Compliance required.
• Experience leading multi-disciplinary teams and delivering customer service.

Responsibilities

• Support management of complex repairs and maintenance across housing portfolio.
• Ensure compliance with legislation, policies, and budget parameters.

Skills

Asset Management and Building Compliance

IOSH qualification

Customer service experience

Team leadership

IT systems knowledge

Organizational skills

Education

Level 2 Asset Management and Building Compliance qualification

Tools

Microsoft 365

Job description

Senior Maintenance Officer

Location: Invergordon with Hybrid Working (weekly attendance to the office will be required)

Salary: £47,496 - £50,410, Grade SO3-SO1 + Car allowance

Hours: 35 hours per week (full time), Permanent

Closing Date: Monday, 21st April 2025 at 5pm

The Housing Society is a progressive organisation with a commitment to providing high-quality, affordable homes across the Highlands. They are proud of their customer-first approach and are always looking for innovative ways to deliver value for money.

Their values - Being Caring, Being Professional, and Being Adaptable - are at the heart of everything they do.

The Role

As a Senior Maintenance Officer, you'll play a crucial role in shaping the future of their property services while ensuring the safety and satisfaction of their tenants.

You will support the Repairs and Maintenance Manager in the management of complex repairs, voids and planned works undertaken by technical officers across their housing portfolio to ensure the Society's aims, objectives, performance standards and customer needs are met or exceeded in accordance with all relevant legislation, policies, procedures, and best practice guidance, and within available budget parameters.

Skills and Qualifications

1. A minimum of level 2 Asset Management and Building Compliance qualification
2. IOSH qualification
3. Knowledge of repairs and maintenance requirements within large housing portfolios
4. Experience of delivering excellent customer service within a supervisory role
5. Experience working in and leading multi-disciplinary teams
6. Good working knowledge of IT systems including Microsoft 365 packages
7. Proven ability to lead a team to meet team targets
8. Excellent organisational skills and ability to prioritise and manage a diverse workload

Benefits

1. Hybrid working - 'Hub, Home & Roam'
2. Enhanced annual leave entitlement
3. Development and training opportunities
4. Flexible working hours
5. Day one sick pay
6. Employee benefit discount scheme
7. Company pension scheme
8. Access to an employee assistance program available 24/7
9. Family friendly policies

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please proceed through the following link to be redirected to their website to complete your application.

Apply here