Senior M365 Platform Lead – Intelligent Services

Chaucer; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Chaucer is seeking a senior leader to own the M365 service architecture, cloud operations and governance for Microsoft 365 intelligent services. You will oversee Copilot Studio, the Power Platform estate and the SOE, ensuring secure, resilient delivery aligned with enterprise priorities.

In this role you will drive design leadership, establish service patterns and collaborate with Architecture, Security and Data teams to deliver end-to-end M365 experiences while enabling responsible automation

Qualifications

• Experience leading Microsoft 365 cloud operations and intelligent service delivery in a complex organisation.
• Knowledge of Power Platform governance, environments, connectors and lifecycle management.
• Proven ability to manage cross-functional stakeholders and senior leadership expectations.

Responsibilities

• Own the M365 service architecture, cloud operations roadmap and service plan aligning to business demand and security needs.
• Provide end-to-end service ownership for Power Platform estate including governance and lifecycle management.
• Own operational management of Microsoft Copilot and Copilot Studio with licence and capacity oversight.
• Lead delivery, transition and acceptance of new or changed M365 cloud services before go-live.
• Define patterns, standards and design assurance across M365 service design in partnership with Architecture.
• Coordinate enterprise API usage, data integration and orchestration with Architecture and Integration teams.

Skills

M365 governance

Power Platform

Copilot Studio

Cloud operations

Architecture leadership

Incident management

Stakeholder engagement

Tools

Azure

SharePoint

Dataverse

Job description

Chaucer is seeking a senior leader to own the M365 service architecture, cloud operations and governance for Microsoft 365 intelligent services. You will oversee Copilot Studio, the Power Platform estate and the SOE, ensuring secure, resilient delivery aligned with enterprise priorities.

In this role you will drive design leadership, establish service patterns and collaborate with Architecture, Security and Data teams to deliver end-to-end M365 experiences while enabling responsible automation