Senior Loss Adjuster - Property

MARSH LLC.; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance firm in the UK is seeking a qualified loss adjuster to manage complex property damage claims for diverse clients. You will be responsible for ensuring high-quality deliverables and developing strong client relationships. The ideal candidate has project management experience and superb communication skills. This role also offers opportunities for professional growth and the chance to influence early career team members.

Qualifications

• Strong background in insurance claims as a qualified loss adjuster.
• Experience managing complex and demanding claims.
• Ability to travel locally at short notice.

Responsibilities

• Manage and deliver complex client engagements.
• Develop and maintain strong client relationships.
• Prepare and review detailed analysis and technical reports.

Skills

Insurance claims management

Client relationship management

Project management

Excellent communication skills

Education

Bachelor's degree or equivalent in a relevant field

Professional adjusting qualification such as ACILA

Job description

Lead on major and complex property damage claims, including post-loss claims preparation, presentation, and project management for a diverse range of clients across the Marsh broker client base.

Key responsibilities include:

• Manage and deliver complex client engagements, ensuring effective expansion of the Claims Preparation reputation and profile across Marsh.
• Develop and maintain strong client relationships, providing expert advice and solutions across insurance claims management and dispute resolution.
• Support our advocacy teams where required with technical input and maintain close collaboration with our forensic accountants on business interruption claims.
• Prepare and review detailed analysis, proposals, and technical reports, ensuring high-quality deliverables that meet client expectations.
• Support business development efforts by identifying new opportunities and expanding the Claims Preparation practice within the UK.

Requirements:

• A strong background in insurance claims as a qualified loss adjuster, with experience managing complex and demanding claims.
• Superb people skills and a passion for delivering exceptional customer experience.
• Proven project management skills in handling major material damage and supporting on business interruption claims.
• Excellent report writing, presentation, and communication skills.
• A desire to share your knowledge and expertise with early career members of the team on larger claims with a project team.
• Ability to travel locally at short notice.
• Professional adjusting qualification such as ACILA or equivalent.

What makes you stand out:

• Demonstrable experience handling major and complex losses across a range of industries.
• A bachelor's degree or equivalent in a relevant field.
• A track record of developing new business opportunities and expanding client relationships in the claims management space.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other.