Senior Logistics Assistant

Ancient + Brave | B Corp; Wealden; On-site; GBP 30,000 - 40,000; Full time

Job summary

Ancient + Brave, a leading wellness brand, seeks a Senior Logistics Assistant to enhance logistics operations. This role requires end-to-end coordination of international shipments, customs compliance, and collaboration with teams and third-party providers. The successful candidate will help ensure smooth goods flow across the supply chain while maintaining high performance standards.

Benefits

25 days holiday plus bank holidays

Wellness day

Discretionary bonus

Continuous training & development

Flexible working discussions

Qualifications

• Experience with UK and international shipments.
• Strong working knowledge of customs procedures.
• Familiarity with WMSs.

Responsibilities

• Coordination of international shipments and B2B transport.
• Management of customs clearance paperwork.
• Monitoring service levels and performance of 3PLs.

Skills

Logistics

Customs Compliance

Problem Solving

Communication

Education

Experience in logistics

Tools

Warehouse Management Systems (WMS)

Excel

Job description

About Us

Ancient + Brave is a mission driven wellness brand, founded in 2018 by Kate Prince who saw a gap in the market for sustainable products which support women’s health and wellness. From the start Kate wanted the company to be unique, creating innovative formulas with targeted health benefits. The elements of daily ritual and ancestral health are integral to the brand.

As a B-Corp, Ancient + Brave meets the highest standards of social and environmental Impact. In June 2024, we were named 5th in The Sunday Times 100 fastest-growing private companies - our brand has developed an incredible following and following investment from Piper, is ready to scale in the UK and internationally.

Want to be a part of a team that’s shaping the future of health and wellbeing?

We'd love to have you!

THE ROLE

We are looking for skilled and experienced Senior Logistics Assistant to support and optimise logistics operations across our growing UK and international business. This hands-on role involves end-to-end logistics coordination, customs compliance, system management, and close collaboration with internal teams (Operations, Retail, Digital and Marketplaces) as well as third-party logistics providers (3PLs).

You will play a key role in ensuring the smooth and compliant flow of goods across our supply chain—from production to final delivery—helping us maintain high performance standards and meet growing customer demand.

Key Responsibilities

Reporting to the International Logistics Manager you will be responsible for the following:

Day-to-Day Logistics Coordination

• Booking and coordinating international shipments, ensuring timely movement of goods across all transport modes (air, road, sea).
• Managing domestic B2B transport orders and courier services, liaising with the customer service teams to ensure a fantastic retail customer-experience.
• Executing warehouse transfers in the warehouse management systems (WMS) and ensuring accurate and timely inventory movements between internal and external sites.
• Booking and managing transfers into Amazon Distribution Centers, in line with the Marketplace team requirements and platform Service Level Agreements (SLAs).
• Supporting on-time in-full (OTIF) delivery across all legs of the supply chain and proactively addressing issues to meet delivery key performance indicators (KPIs).
  
  

Documentation & Compliance

• Supporting with customs clearance paperwork, including POAO (Products of Animal Origin) documentation to ensure smooth cross-border movement.
• Supporting compliance with UK and international shipping regulations, including Inter Company trade terms (Incoterms), Harmonised System(HS) classification, country-specific rules, and relevant certifications.
• Collaborating with the Retail Team to ensure completion of all retailer registration and operational paperwork, ensuring seamless setup for new markets and partners.
  
  

Performance Monitoring & Partner Management

• Acting as the day-to-day liaison with 3PLs, ensuring visibility of inbound and outbound shipments.
• Monitoring 3PL service levels and performance, identifying opportunities for continuous improvement and ensuring alignment with SLAs.
• Maintaining a roadmap of all logistics activity to support visibility, forward planning, and internal reporting.
  
  

Who You Are

To be successful in this role, you will need the following skills / knowledge / experience:

• Experience in logistics, particularly in the context of UK and international shipments.
• Knowledge of global shipping methods (air, road, sea) and customs compliance procedures.
• Strong working knowledge of customs procedures, particularly for POAO and EU shipments.
• Familiarity with WMSs.
• Excellent Excel skills and a structured approach to data and documentation.
• Strong problem-solving mindset, with a calm and collaborative approach under pressure.
  
  

To truly thrive at Ancient + Brave you will need to embody the spirit of our brand and align with our company culture. You are:

• Highly self-motivated with an ability to take initiative and run with it.
• Exceptional written and verbal communicator, able to convey information clearly and concisely.
• Solution focused with a ‘can-do’ attitude and a strong work ethic.
• Known for having a positive outlook and a growth mindset.
• A collaborative team player who also excels in independent settings.
• Entrepreneurial and commercially minded.
• Able and willing to work in fast paced scale up environments that are often full of ambiguity - an ability to effectively prioritise will be key.
• Passionate about doing greater good and the future we’re building - we expect our team to be supporting our B-Corp and ESG goals while being proactive and mindful in suggesting ideas for the business to improve its practices.
  
  

WHY JOIN US

Ancient + Brave are a community-built brand and embracing innovation and sustainability with social and environmental responsibility is at the heart of everything we do. We hold ourselves accountable to the highest standards when it comes to our commitment to balance profit and purpose - working with us means being part of building a truly sustainable product. We are B Corp certified and members of 1% for the Planet, committed to giving back % of all sales towards helping environmental partners, so we can work together towards a better future for our planet.

At Ancient + Brave you’ll find an engaging, collaborative and inclusive work environment where your talents will be nurtured, and your contributions valued.

We provide all our team members with suitable laptop computers & headphones and our office is equipped with monitors, ergonomic chairs and sitting + standing desks. Our kitchen is fully stocked with the usual supplies as well as limitless supply of A+B products (you also get 50% off on any product you wish to purchase).

We pay a discretionary bonus based on a mix of company performance and individual contributions and review our salaries annually. Our pension contributions are ESG invested (so no pharma, weapons or other ethically questionable investments).

Our Medicash plan offers access to specialist consultations, 24/7 Virtual GP and health screenings as well as dental, optical and complementary therapies and access to confidential support via its EAP programme.

Our Mintago platform gives employees access to financial wellbeing advice and support as well as retail discounts and salary sacrifice schemes, which cover childcare, cycle to work, gym membership, groceries and mobile/tech purchase.

In addition to our regular annual holiday allowance of 25 days plus bank holidays, we also offer one Wellbeing day to use as needed.

We offer continuous training & professional development opportunities and our team members get to enjoy complimentary nutrition and workout sessions in the office. We support a number of charities, coordinating our fund-raising initiatives for maximum impact. We hold two social events a year to come together and connect in a meaningful way.

An important note on our ways of working…

As a fast-paced scale-up, we’ve found that spending time together in person is hugely beneficial to the way we’re needing to communicate, collaborate and drive the business forward. We’ve worked hard to make our office (a beautiful old mill situated in East Sussex) an inviting and friendly environment for all of our team members and we expect most new joiners to be in the office full time.

We are an equal-opportunity employer committed to fostering an inclusive and diverse workplace culture. We embrace varied perspectives and encourage creativity that knows no bounds. While most of our roles are advertised as full-time, we are open to discussing part-time setup where appropriate.