Senior Living Sales Manager

RiverWoods Retirement Communities; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

RiverWoods Manchester is seeking a Senior Living Sales Manager to lead the sales and marketing team. This full-time role involves managing sales processes, fostering relationships with prospects, and ensuring successful sales outcomes. Join a community-focused organization dedicated to enhancing the lives of residents.

Benefits

Competitive Pay

Medical and Dental Insurance

403(b) Retirement plan with company match

Earned Time off, starting at 15 days

6 Paid Holidays, 4 Personal Days

Wellness Programs

DailyPay partnership

On-site fitness opportunities

Employee meal program

Education assistance

Qualifications

• 5-7 years experience in marketing/sales in senior living setting.
• Supervisory experience preferred.
• Education in sales or marketing is a plus.

Responsibilities

• Manage the sales team and adjust sales processes for success.
• Initiate phone contacts and presentations with prospects.
• Provide quality customer service and teamwork.

Skills

Sales Skills

Customer Service

Team Management

Education

High school diploma or equivalent

Bachelor’s degree in Public Relations/Communications or related field

Job description

Overview

Senior Living Sales Manager

RiverWoods Manchester is currently looking for a Senior Living Sales Manager to to come and join our team full time within our sales and marketing team. The Sales Manager is responsible for providing day-to-day management of the sales team, supervise and adjust the sales process to ensure successful sales outcomes; complete sales per the annual sales goals; foster relationships and community with future residents and prospects; foster working relationships with the operational team; and to collaborate with peers across the family of communities.

RiverWoods is committed to providing an environment where people have opportunities to be their best selves.If you’re looking for just that consider joining us!

Benefits:

• Competitive Pay!
• Medical and Dental Insurance, within 30 days of starting employment
• 403(b) Retirement plan with a company match
• Earned Time off, start at 15 days
• 6 Paid Holidays, 4 Personal Days
• Wellness Programs
• Get paid daily! We've partnered with DailyPay, so you can work today and get paid tomorrow.
• On-site fitness opportunities
• Employee meal program
• Education assistance

Responsibilities

• Initiate and complete phone contacts (conversations), appointments, and seminars, presentations, with prospects daily and monthly.
• Interact with all leads whether provided through advertising, public relations, referral, or personal contact and turn those leads into residents of the community through the use of professional selling skills.
• Make group presentations to prospects and civic groups as requested by the Executive Director
• Greet any prospects pleasantly and professionally, either on the telephone or in person, presenting a positive image for the community.
• Act professionally and honestly at all times in the representation of the Community concept of senior living.
• Know the various types of floor plans, the basic features of each plan and the daily availability of units as reported in the inventory reports.
• Work with prospects until the payment of entrance fee or a clear statement of lack of interest.
• Effectively manage all leads utilizing the lead management system. Actively, and on a timely basis, complete all required sales reports and call sheets.
• Skillfully interview prospects or their representatives to ascertain how the community will meet their needs.
• Be familiar with the common objections raised by prospects and how to overcome them.
• Follow established procedures in completing all applications and contracts for residency. Prepare all contract forms accurately, completely and thoroughly.
• Utilize existing resident, depositor and lead contacts to generate additional leads by prospecting for referrals
• Provides quality customer service with a positive attitude and commitment to teamwork while meeting the needs of residents, staff and visitors.

Qualifications

WORK SCHEDULE: Generally, Monday through Friday from 8:30 AM to 5:00 PM, and as needed for special events and for evening and weekend appointments with prospects.

EDUCATION: High school diploma or equivalent and continued education in sales or marketing; Preferred Bachelor’s degree in Public Relations/Communications or related field

EXPERIENCE: Five to seven years’ experience in marketing/sales in senior living setting or equivalent industry with supervisory experience. Marketing or consulting experience a plus. Previous management experience desired

RiverWoods Group: Northern New England’s Largest Family of CCRCs

Three Communities, One Philosophy: Providing Community and Peace of Mind

Since 1994, every day we honor our founding premise: we are here to make things better. Everyone who works here, who serves on our board, who comes to live at one of our communities is connected to this concept. We are about making things better for people, every day. We believe that growing older should enhance, not diminish, the opportunity for a productive and rewarding life.

Each member of our team plays a critical role in achieving our mission: to create community and provide peace of mind to our residents. At RiverWoods, you will have the opportunity to work in a bright, attractive and vibrant community and enjoy a thriving long-term career.

If you’re looking for work that has meaning, purpose, and a future – then RiverWoods is for you.