Senior Live Ops Product Manager – Star Wars

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Senior Live Ops Product Manager – Star Wars, London

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Client:

NaturalMotion

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ee6f64d0d5d1

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Senior Live Ops Product Manager – Star Wars

Product Management (London-UK)

At NaturalMotion, we make games that wow people. We innovate to create experiences that previously were impossible and that would not exist without us. We take pride in making titles that reach a large audience and in creating communities that last. For the past six years, NaturalMotion Studios has been named one of the Best Places to Work in the UK games industry by gamesindustry.biz.

We embrace a hybrid work environment. Within this role, you would work 2 days per week (Tuesday and Wednesday) in our London office and the remaining days at home.

Job Purpose

We are looking for a Senior Product Manager to join us in creating Star Wars: Hunters, a competitive arena combat game for the Nintendo Switch system and mobile devices. Star Wars: Hunters will bring players together to engage in thrilling, team-based, multiplayer battles featuring a diverse array of distinctive new Star Wars characters.

You will use a combination of excellent analytical abilities, business discernment, and critical thinking to innovate and build extraordinary experiences that will impact our players’ lives. You will have a consistent record of owning and delivering experiences to players that raise the bar from an innovation, usability, and design perspective whilst thriving in a fast-paced, dynamic environment.

Key Roles & Responsibilities

1. Work closely with a multi-disciplined team (Design, Art, Programming & Analytics) to design, test, and implement live ops elements that result in an outstanding seasonal experience for our players and positively influence metrics.
2. Use data to form actionable insights. Provide the team with regular communication about insights and KPI impacts via dashboards and reports.
3. Support the leadership team in defining and iterating upon the game’s business strategy to build a robust product roadmap for development and post-launch live operations.
4. Drive user and competitive research, promote the usage of core innovative game technology, and ensure that product decisions are based on in-depth data analysis and market understanding.
5. Be a player champion.

Required Skills & Experience

1. Product Management experience in free-to-play game live operations, with a proven track record in managing live operations at scale.
2. Ability to create wireframes, product specifications, and white papers.
3. Exceptional data analysis skills, coupled with advanced Excel and SQL proficiency.
4. Strong project management skills and ability to present work to executive staff.
5. Strong passion for games, creating fun, compelling, and addictive user experiences.
6. Outstanding written and oral communication skills.
7. Strong organisational and analytical skills, with excellent attention to detail.
8. Ability to provide clear direction, set measurable goals, and give insights on industry trends.
9. Passion for and in-depth knowledge of mid-core, action, and combat games.
10. Previous experience with live operations post-worldwide launch.

Desirable Skills & Experience

• Experience with shipping/managing games on multiple platforms.

What do we offer?

• Competitive salary and discretionary annual bonus scheme.
• Create next-gen games that will be played and loved by millions of players around the world.
• Work in a family-oriented, collaborative team that invests in your development and growth on-the-job.
• A diverse team of friendly, fun, and supportive co-workers.
• Flexible working hours & crunch-free working culture.
• Communal music and laid-back atmosphere.
• Summer/Christmas parties and Happy Hour in the studio each Friday.
• 26 days holiday + bank holidays, 2 paid personal days.
• 6 months of fully paid maternity/adoption leave or 16 weeks of fully paid paternity leave (eligibility criteria apply).
• Pension plan with a double matching employer contribution (capped at 8%).
• Private medical insurance, dental insurance, and healthcare cash plan.
• Life insurance, accident insurance, and long-term disability insurance.
• Company Employee Stock Purchase Plan (ESPP) (eligibility criteria apply).
• Fitness Reimbursement plan worth £600 per annum.
• Charitable Giving Platform to which the Company contributes a 2:1 match.
• Annual season ticket advance and cycle to work scheme.