Senior Lifestyle Partner

Loveday & Co Enterprise; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Loveday & Co. is seeking a Senior Lifestyle Partner to create engaging experiences for members in luxury care settings. This role involves designing activities, leading a team, and managing budgets to enhance the lives of residents. Passion for exceptional quality and relationship management is essential.

Benefits

Competitive salary and benefits

Opportunities for professional development

Employee Assistance Program

Health Care Cash Plan

Company Pension

Generous Refer a Friend Bonus

Employee Recognition Programs

Access to Perkbox discounts

Qualifications

• Proven experience in designing and leading lifestyle programs in luxury settings.
• Strong team leadership skills.
• Financial acumen in managing budgets.

Responsibilities

• Design and deliver innovative lifestyle activities for members.
• Lead and mentor a team of Lifestyle Partners.
• Build strong relationships with residents and their families.

Skills

Exceptional interpersonal and communication skills

Leadership qualities

Ability to collaborate effectively

Job description

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Loveday & Co. offers over 100 years of combined experience in elderly care, healthcare and hospitality. Loveday is recognised as the premier provider of luxury care services in London. We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, is expanding across London with both additional properties and innovative new services for seniors.

Role overview:

We are seeking an exceptional Lifestyle Partner to join our team, someone who brings innovation, creativity, and meticulous attention to detail, to every day. This role will create an extraordinary, engaging and memorable experience for our members, designing and leading activities that enrich lives without the over reliance on external entertainers. The successful candidate will inspire and lead a team of Lifestyle Partners, ensuring synergy across the business and a consistent, thoughtful approach that reflects our values to create extraordinary days. They will work closely with families and loved ones to build a deep understanding of each members history, preferences, likes and dislikes, allowing us to deliver truly personalised and meaningful days. This is a unique opportunity to shape a culture where every interaction, every moment, is designed for the good of our members. This role will have their own residence while supporting the groups Lifestyle Partners.

Key Responsibilities

• Design, deliver, and oversee a programme of innovative, engaging, and high-quality lifestyle activities and experiences that enrich the lives of our Members.
• Lead, mentor, and motivate a team of Lifestyle Partners, fostering creativity, consistency, and collaboration.
• Build strong relationships with residents and their families to understand individual life stories, preferences, and needs, ensuring highly personalised experiences.
• Ensure seamless integration of lifestyle programmes across the wider operations of the residences.
• Maintain oversight and control of lifestyle budgets, ensuring prudent financial management while delivering premium experiences.
• Evaluate and continuously improve lifestyle offerings through feedback, observation, and member/family engagement.
• Promote a culture of excellence, respect, and compassion that aligns with Loveday’s values.

Requirements

• Proven experience designing and leading lifestyle or activities programmes within luxury hospitality, senior living or private member establishments
• Strong team leadership skills, with experience managing and developing teams.
• Creative, resourceful, and proactive approach to activity planning and delivery.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with members, families, and colleagues.
• Financial acumen and experience in managing budgets.
• Ability to work flexibly, including occasional evenings or weekends to support residence events.

We are looking for a Senior Lifestyle Partner who is passionate about creating extraordinary days for our members, driven by imagination, care, and a commitment to delivering exceptional quality in every detail.

Skills and Attributes

• Exceptional interpersonal and communication skills
• Leadership qualities, with the ability to inspire and manage a team.
• A deep understanding of luxury service expectations and client relationship management..
• Ability to collaborate effectively within a multidisciplinary team.across care, hospitality and sales
• Competitive salary and benefits.
• A luxury working environment.
• Opportunities for professional development and career growth.
• Supportive culture
• Access to our Employee Assistance Program
• Health Care Cash Plan
• Company Pension
• Generous Refer a Friend Bonus
• Opportunities for Training and Development
• Employee Recognition Programmes
• Access to Perkbox - our discounts platform

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.