Senior Lifeguard / Trainee Duty Manager

GLL; Greater London; On-site; GBP 33,000; Full time

Job summary

A leading leisure provider in Greater London is seeking a Senior Lifeguard / Trainee Duty Manager. The role involves overseeing a team of lifeguards, ensuring customer safety, and maintaining pool cleanliness. Ideal candidates should have strong customer service skills and, ideally, be qualified with the National Pool Lifeguard Qualification (NPLQ). This permanent position offers a competitive salary, opportunities for career growth, and various employee benefits including discounted gym membership.

Benefits

Competitive salary of £32,036.66

Learning and development opportunities

Discounted gym membership

Health assurance

Discounts across retailers via GLL Extras

Career pathways and professional development

Qualifications

• Strong focus on customer service and communication skills.
• Ability to supervise and mentor a team effectively.
• Knowledge of health and safety protocols.

Responsibilities

• Supervise the lifeguard team and manage pool safety.
• Maintain cleanliness and prepare equipment for activities.
• Handle customer queries and provide assistance.

Skills

Customer service focus

Passion and personality

Knowledge of health and safety

Teamwork skills

National Pool Lifeguard Qualification (NPLQ)

Job description

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Senior Lifeguard / Trainee Duty Manager, Greater London

Client:

GLL

Location:

Greater London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

96fa5f83faa9

Job Views:

8

Posted:

25.08.2025

Expiry Date:

09.10.2025

Job Description:

GLL is currently recruiting a Senior Lifeguard / Trainee Duty Manager to join our team in Waltham Forest, with vacancies at Leyton and Leytonstone Leisure Centre. As a Senior Lifeguard / Trainee Duty Manager, you'll oversee a team of lifeguards/staff, act as a mentor and role model, and be responsible for staff training. Attention to detail is crucial as you'll ensure customer safety and maintain pool cleanliness.

You will handle maintenance and preparation of areas and equipment, requiring a hardworking and conscientious attitude. Excellent communication and social skills are necessary, as you'll often be the first point of contact for customers. Health and safety are paramount, so attendance at regular pool training sessions is essential.

This role is vital and comes with significant responsibility. If you're calm under pressure, highly responsible, and good with people from all walks of life, this is an excellent opportunity to develop your career with the UK's leading leisure provider.

What you need:

• A focus on customer service
• Passion and personality
• Knowledge of health and safety
• Teamwork skills
• Ideally, your National Pool Lifeguard Qualification (NPLQ) with up-to-date training records; if not, training can be provided after passing a swim test.

What you’ll do:

• Supervise the lifeguard team
• Experience regular pool rotations
• Supervise and clean the pool area
• Set up equipment
• Handle customer queries
• Support your team daily by preparing studios, gyms, or sports halls for activities, and maintain the centre's cleanliness and upkeep.

Benefits of working with GLL:

• Salary of £32,036.66
• Learning & development for career growth
• Discounted gym membership for you and your partner
• Full-time permanent position
• Industry-leading pay rates
• Opportunity to join the GLL Society and participate in social events
• Discounts on villas in Portugal and ski chalets in Bulgaria
• Health assurance
• Career pathways and professional development, including training
• Discounts across retailers via GLL Extras
• 25% off Red Letter Days and Buy A Gift
• 20% off GLL spa treatments and products