Senior Lifeguard - New Woolwich Waves

GLL; London; On-site; GBP 23,000 - 30,000; Full time

Job summary

GLL is looking for a Senior Lifeguard to join their new flagship Woolwich Waves Leisure Centre. This role involves overseeing a team of lifeguards, ensuring customer safety, and maintaining a clean environment. With great opportunities for career advancement, this position emphasizes customer service and teamwork in a dynamic environment.

Benefits

Access to a pension scheme

Health Assurance and access to Counseling services

Discounted leisure centre membership

Free annual eye tests

Career development support

Qualifications

• Calm under pressure with a focus on safety.
• Excellent communication and social skills.
• Willingness to undergo NPLQ training if not already certified.

Responsibilities

• Oversee the lifeguard team and ensure safety.
• Supervise and maintain cleanliness of the pool area.
• Handle customer queries and provide support.

Skills

Customer Service

Health and Safety Knowledge

Team Player

Education

National Pool Lifeguard Qualification (NPLQ)

Job description

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Client:

GLL

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1ae95d5e62da

Job Views:

4

Posted:

02.07.2025

Expiry Date:

16.08.2025

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Job Description:

GLL are currently recruiting a Senior Lifeguard to work at the new Woolwich Waves Leisure Centre. If you have the skills and ambition to join us as a Senior Lifeguard, there has never been a more exciting time to join us. This is more than a Senior Lifeguard job, it's a career.

This is a rare opportunity to work at GLLs flagship facility set to open this year. The new Woolwich Waves Leisure Centre will be one of the largest flagship centres that GLL has operated. Designed by the Britannia project team and at a cost of over £115m, the new centre will boast:

Large leisure pool with flumes, toddler pool and a large wet play park

25m, 8-lane fitness pool

20m training pool

Spa Experience with health suite and treatment rooms, all adjoining the training pool to give a true health club style spa experience

Four studios – Group Cycle, Elevate, and two fitness studios

6-court sports hall

Soft play and party rooms

Creche

Meeting room

As a Senior Lifeguard, you’ll oversee a team of lifeguards, acting as a mentor and role model, and be responsible for some staff training. Senior Lifeguards have real attention to detail as you’ll be ensuring the safety of our customers as well as the cleanliness of the pool environment. Senior Lifeguards are responsible for the maintenance and preparation of areas and equipment as appropriate, so you’ll need to be hard working and have a conscientious attitude. Excellent communication and social skills are necessary as you’ll often be the first point of contact for customers. Health and safety is paramount, therefore attendance at regular pool training sessions is a must.

A Senior Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop your career with the UK’s leading leisure provider.

What you’ll do:

Supervise the lifeguard team.

You will experience regular pool rotations.

Supervising and cleaning the pool area.

Setting up equipment.

Deal with customer queries.

When not poolside, you will be a key support to your team on a daily basis from preparing Studios, Gyms, or Sports Halls for various activities to the general cleaning and upkeep of the centre.

As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.

What you need:

A real focus on customer service.

Passion and personality.

Knowledge of health and safety.

Be a great team player.

Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up-to-date NPLQ training records. If not, the NPLQ training can be provided subject to passing a swim test.

As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!

The basics:

This is a Full time / part time /, permanent / Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role.

We are an accredited Living Wage employer with industry leading rates of pay

We can offer a career, not just a job with extensive Learning & development support available.

A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven.

We work hard to benefit the communities we operate in.

As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business

Additionally GLL offers employees a range of employment benefits:

Access to a pension scheme.

Health Assurance and access to Counselling services

Access to the tax efficient Ride to Work bicycle purchase scheme.

Free annual eye tests

Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!

GLL Society benefits (if you choose to join the Society after your probation period) include:

The right to stand for the Society board and to vote for board members to represent you

Access to team building and fun events such as Treks, Concerts outings etc

Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet