Senior Library Assistant (Document Delivery)

University of Bath; Bath; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Generous annual leave

Pension schemes

Cycle to work scheme

EV salary sacrifice

Job summary

The University of Bath seeks a Senior Library Assistant (Document Delivery) to support Inter-Library Loans, Bath Copies and Library Scanning Service, ensuring efficient delivery of materials not held in the library.

You will locate items using our Library Management System, process borrowing requests, work with colleagues and the academic community, and contribute to a responsive, high-quality service.

Qualifications

• You will be a reliable and committed team member with exceptional customer service skills.
• Ideally some previous experience of working in an HE library, with strong written and verbal communication.
• Excellent IT skills and ability to learn LMS-based workflows.

Responsibilities

• Locate items held by other libraries and process borrowing and lending requests via our Library Management System (LMS).
• Work closely with Document Delivery team, wider library staff and academic community to ensure timely delivery.
• Support the delivery of digitised content from the library's print holdings where appropriate.

Skills

Customer service

Teamwork

IT skills

Communication skills

Tools

LMS (Alma)

Job description

Senior Library Assistant (Document Delivery)

Job title Senior Library Assistant (Document Delivery)

Department Library

Salary Starting from £26,301, rising to £26,600pro rata

Please note the annual salary quoted is inclusive of a market supplement to ensure the annual pay rate aligns with our commitment as a voluntary living wage employer.

This Senior Library Assistant role within the Document Delivery team works across its three services of (Inter-Library Loans, Bath Copies and Library Scanning Service for Teaching Staff) to achieve the smooth and efficient provision of material not held within the library’s collections in addition to the delivery of digitised content from the library's print holdings.

You will

• locate items held by other libraries and services and process borrowing and lending requests via our Library Management System (LMS)
• work closely with other members of the Document Delivery team, wider library staff and our University’s academic community to ensure requested material is obtained and delivered accurately and efficiently.

The post should appeal to people who are seeking experience of working in a contemporary document delivery service within a higher education library.

About you

You will be a reliable and committed team member with exceptional customer service skills and ideally have some previous experience of working in an HE library, along with:

• excellent written and verbal communication skills.
• demonstrable experience of being an effective team member.
• excellent IT skills, including the ability to learn local LMS based workflows and how to search a variety of resources to locate specific items of information.

You will understand the role that document delivery services plays in a higher education library. Knowledge and experience of working with an LMS such as Alma would be advantageous as would an understanding of digitisation processes from print resources.

Further information

This is a part-time position working 21.9 hours per week (Monday-Wednesday) for a fixed-term period until 31 July 2027.

We understand the importance of continued professional development for all Library staff, and you will benefit from the programme of local opportunities we provide, and our support for your involvement in appropriate external activities.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• Generous employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
• Local discounts, including free entry to the Holburne Museum in Bath
• An excellent reward package that recognises the talents of our diverse workforce
• Employee assistance services through Health Assured, including access to the Wisdom app

We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

Right to Work in the UK:We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

Anonymous shortlisting:We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.