Senior Library Assistant - Accessible Digital Content & Resources Lists

University of Worcester; Hive; On-site; GBP 24,000 - 26,000; Full time

Job summary

The University of Worcester seeks a member for its Library Services content team to manage resources, deliver accessible formats, and support students. The role offers a competitive salary structure, extensive leave, and a supportive work culture focused on inclusivity and innovation.

Benefits

Annual incremental salary increase

32-37 days of leave per year

Company Pension Scheme

Staff Retail Benefits Scheme

Employee Assistance Programme

In-house training and development

Inclusive work environment

Qualifications

• Experience managing tasks related to resource selection and accessibility.
• Proactive approach in using online systems.
• Commitment to providing excellent customer service.

Responsibilities

• Prioritize and manage tasks related to Resource List and Acquisitions.
• Ensure provision of accessible formats for students.
• Solve Resource List access issues.

Skills

Adaptability

Customer Service

Relationship Building

Job description

Library Services are seeking a new member of our content team.

You will be part of our friendly and committed team providing essential access to resources for students and staff, working directly with our Resource List and Acquisitions systems. You will also play a key role in delivering our Accessible Formats service, ensuring provision of accessible formats for students, supporting service development, and working with the University’s Disability and Dyslexia Service.

You will be responsible for prioritising and managing a variety of tasks, from selecting appropriate resources to solving Resource List access issues and creating accessible documents. We are looking for a candidate who is adaptable, able to work effectively with online systems, proactive in building relationships, and committed to customer service.

The University of Worcester Library Services is an innovative, high-quality service achieving student satisfaction scores above 90%. Library Services operates out of The Hive, a fully integrated academic and public library in partnership with Worcestershire County Council, serving all members of the University and community.

What’s in it for you?

• Annual incremental increase up to £24,533, with the opportunity to progress to £25,742, subject to performance and the university reward scheme
• 32 days of leave per year (including bank holidays and University closure days), rising to 37 days after 5 years of continuous service
• Attractive Company Pension Scheme
• Access to Staff Retail Benefits Scheme
• Wellbeing advice and support through Employee Assistance Programme
• In-house training and development support
• A friendly, inclusive, and supportive culture and work environment

From 1st July 2025, the salary range will increase to £24,193 - £25,733, with the opportunity to progress to £26,942, subject to performance and the university reward scheme.

For informal queries, please contact Debbie Offen at [e-mail].

Please note that this post does not meet the minimum salary requirements for visa sponsorship under the Skilled Worker Route. We are unable to consider applicants requiring sponsorship to work in the UK.

Further Details

• Job Description
• Person Specification

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