Senior Library and Information Assistant

Coventry City Council; Coventry; Presencial; GBP 12.000 - 18.000; A tiempo parcial

Descripción de la vacante

Coventry City Council is seeking a part-time Senior Library Assistant at Foleshill Library to supervise front-line library services and support staff under the Library Manager.

You will be the first point of contact for visitors, help people use IT, answer a wide range of questions, lead events, move books, create displays, handle incidents, and ensure the space is welcoming and well maintained. The post is 18.5 hours per week with alternating weekend shifts.

Formación

• All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
• Excellent customer service and communication skills are required.
• Ability to manage staff, train and motivate teams.

Responsabilidades

• First point of contact for library visitors
• Helping people to use IT
• Answering questions on a wide variety of subjects
• Leading events and activities (e.g., rhyme times)
• Moving books around the library
• Creating and Promoting book displays
• Dealing with complaints and incidents in the library
• Managing staff
• Health and Safety

Conocimientos

Customer service

Communication

Staff management

IT literacy

Event coordination

Descripción del empleo

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry City Council’s Library and Information Service is a public facing service operating for the benefit of local communities and the wider city.

Providing services from the central library and 16 local libraries (3 of which are community led) Coventry libraries provide a unique 'cradle-to-grave' service bringing individuals and communities together.

Public libraries acquire, organise and provide access to a range of information and reading resources to meet the diverse needs of a community. We actively support independent learning and encourage reader development, also providing information on areas such as:

• Local and national government services,
• Learning opportunities,
• Leisure activities, and
• Local community news and events

We also play an important role in providing access to computers and the internet for those who are digitally excluded.

The Library Service works in partnership with local, regional and national organisations to provide a full and wide-ranging service offer. Partners include:

• Arts Council England
• BBC
• Department for Culture, Media and Sport
• Libraries Connected
• Public Health England, and
• Reading Agency

Libraries are uniquely placed to change lives for the better. They are busy and vibrant open spaces, not only providing access to books but also helping people to help themselves and improve their opportunities. By providing practical support and guidance, libraries play a critical role in enabling and empowering people to realise their potential, especially those from disadvantaged backgrounds.

What is the job role?

This is a part time Senior Library Assistant post at Foleshill Library, supervising the front-line Coventry Library Service.

The role involves day-to-day responsibility along with other Supervisors for the Library Building and Managing Library Staff (under the direction and supervision of the Library Manager).

• First point of contact for library visitors
• Helping people to use IT
• Answering questions on a wide variety of subjects
• Leading events and activities for example rhyme times
• Moving books around the library
• Creating and Promoting book displays
• Dealing with complaints and incidents in the library
• Managing staff
• Health and Safety

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

We are looking for someone with excellent customer service and communication skills. You will need to be able to manage staff, train and motivate teams and be able to ensure the library provides a well-maintained and welcoming space. You will also be able to utilise IT, promote the service and take part in events and activities.

Hours and Place of work

This is a part time permanent post of 18.5.5 hours per week, at Foleshill Library, Coventry. There will be 2 salary increments for working alternate weekends.

• Thursday 11.30-7.00pm (7 hours)
• Friday 8.30-5.00pm (8 hours)
• Saturday 8.30-4.00pm (7 hours alternate/average 3.5 hours)

Total 18.5 hours per week

If you have any queries, please contact Michelle Dearden on 02476977965 or Jaspal Ram on 07814778433

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Need help completing your application form? The Job Shop can support you. You can email them at [e-mail] or visit the Job Shop in person, please see their webpage for more information. For all other queries, contact [e-mail] .

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.

We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

Interview date(s): 10th December 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council

Attached documents

• Coventry City Council Application Process.pdf
• Job Description & Person Specification - Senior Library & Information Assistant.pdf