Senior Lettings Negotiator - Bayswater

Kinleigh Folkard & Hayward; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Senior Lettings Negotiator to join their dynamic team in London. This role offers a fantastic opportunity for career advancement and the chance to work within a supportive environment that values collaboration and customer service excellence. As a key player in the property market, you will be responsible for guiding tenants through the lettings process while maintaining strong relationships with landlords. With an uncapped commission structure and exciting team activities, this position is perfect for someone eager to make a significant impact in the property sector.

Benefits

Uncapped Commission Structure

Annual Awards Ceremony

Skiing Trips to Verbier

Charity Activities Participation

Qualifications

• Proven estate agency track record with strong communication skills.
• Ability to deliver outstanding customer service and achieve results.

Responsibilities

• Manage daily applicants and conduct property viewings.
• Negotiate offers and ensure legal compliance on all transactions.

Skills

Communication Skills

Customer Service

Negotiation

Estate Agency Experience

Education

Relevant Estate Agency Qualifications

Job description

Do you have experience as a Lettings Negotiator? Are you skilled in forming and developing great relationships with customers and colleagues? Are you looking to take the next step in your career? If so, this senior lettings negotiator position at KFH offers industry-leading training programmes, fantastic social opportunities, and a network to learn from the best. We’re seeking an individual who can collaborate, share their lettings knowledge, and embrace our legacy of continuous improvement.

At KFH, with over 60 branches across London, we are the capital's largest property services group and are growing. We offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 units across 130 locations in London, with a portfolio worth £10 billion. Our team includes some of the most qualified chartered surveyors and valuers in London, providing comprehensive services for both corporate and private clients. Our employees are central to our success, supporting each other and delivering exceptional service with care, integrity, and collaboration. We value experience and encourage innovative thinking.

As a senior lettings negotiator, you will play a key role in helping tenants find suitable properties, working with landlords from marketing to negotiation, tenancy progression, and final move-in. Throughout, you will provide exceptional customer service to applicants, landlords, and other stakeholders.

You will report to our Branch Director.

Responsibilities of a Senior Lettings Negotiator include:

1. Managing applicants daily
2. Generating and conducting viewings
3. Keeping landlords informed on all matters
4. Negotiating offers
5. Collecting holding deposits and tenancy monies
6. Overseeing tenant referencing and right-to-rent checks
7. Ensuring legal compliance on all offers
8. Providing high levels of customer service

We seek a candidate with a proven estate agency track record, excellent communication skills, and a passion for delivering outstanding customer service while achieving results and enhancing our reputation.

At KFH, you will benefit from an uncapped commission structure of up to 30%, plus cross-referral incentives. We celebrate success with an annual Awards Ceremony, and top performers enjoy skiing trips to Verbier. We actively participate in London Youth charity activities, from cake sales to Tough Mudder and marathons, encouraging employee involvement. We pride ourselves on delivering exceptional service, effective communication, and achieving the right results.

This role is ideal for someone seeking the next step in property.

Click here to see all our company benefits, including earning potential and discounts.

KFH is an equal opportunity employer committed to diversity and inclusion for all employees.

KFH. People. We get it.