Senior Learning Spaces Assistant

University College Birmingham; Birmingham; On-site; GBP 13,000 - 14,000; Part time

Job summary

KM Education Recruitment Ltd is seeking a Senior Learning Spaces Assistant to support students at the University College Birmingham. This part-time role includes assisting with research queries and IT issues in a diverse learning environment, offering comprehensive benefits, including generous leave and subsidised healthcare.

Benefits

Generous allocation of annual leave

Excellent Local Government Pension Scheme

Subsidised private healthcare by Aviva

Employee Assistance Programme

Annual health MOTs with Registered Nurse

Professional qualification sponsorship

Salary sacrifice schemes

Heavily-subsidised on-site car parking

Hybrid working opportunities

Free on-site gym membership

Qualifications

• Experience in customer service and behaviour management is essential.
• Strong interpersonal and communication skills are required.
• Flexible approach to work within varying resource spaces.

Responsibilities

• Assist students with basic research queries and IT problems.
• Help with printing and copying documents.
• Manage and maintain learning spaces effectively.

Skills

Customer service

Behaviour management

Interpersonal skills

Communication skills

Flexible approach

Job description

Job Title: Senior Learning Spaces Assistant

Location: Birmingham

Salary: £13,577 - £13,888 per annum pro rata of (£26,338 - £26,942) - SS2

Job type: Permanent, Part time 22.5 Hours per week, 38 weeks per year. Wednesday to Friday, 9am-5pm.

UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.

The Role:

An exciting opportunity has arisen to join UCB's Learning Services department as a Senior Learning Spaces Assistant.

This role is based in the Summer Row Library, but as resource spaces evolve there is potential for this role to be deployed elsewhere. In addition to the Summer Row Library, UCB currently has resource spaces within McIntyre House, Camden House and Baskerville House campus buildings.

You will have experience of customer service, behaviour management skills, strong inter-personal and communication skills and a flexible approach to work. Further, you will assist students with basic research queries, IT problems and help them with printing and copying documents.

Benefits:

• Generous allocation of annual leave
  • 29 days' paid leave per year
  • 12 Bank Holidays & Concessionary Days
• Excellent Local Government Pension Scheme
  • Employer Contributions - 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including technology and cycle.
• Heavily-subsidised on-site car parking in central Birmingham
• Hybrid working opportunities
• Free on-site gym membership

Extra Information:

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date - Sunday 15th June 2025.

Interview Date - TBC.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with the experience or relevant job titles of: Learning Spaces Assistant, Academic Learning Spaces Assistant, University Learning Spaces Assistant will also be considered for this role.