Senior Lead Software Engineer LLM Ops Platform

Hackajob Ltd; Glasgow; On-site; GBP 90,000 - 110,000; Full time

Job summary

hackajob Ltd. in the United Kingdom seeks a Senior Lead Software Engineer for the AI and ML Platform team to design and scale production AI infrastructure. You will lead reliability for LLM endpoints and build backend services for dependable AI operations.

Responsibilities include deploying LLMs on cloud and on-prem GPUs, managing containers via Kubernetes, and implementing observability, CD pipelines, and cost-efficient scaling.

Qualifications

• Advanced Python for production-grade services
• Strong SRE practices incl. incident management and runbooks
• Experience with cloud infra and IaC tooling for lifecycle management
• Kubernetes and container orchestration in cloud and on-prem
• Hosting and serving large language models on cloud and local GPUs
• Observability across metrics, logs, and traces

Responsibilities

• Design, develop, troubleshoot, and deliver production software for AI infra
• Build backend services and APIs for reliable AI infrastructure
• Operate and scale LLM serving infra across cloud and on-prem clusters
• Lifecycle-manage open-source and proprietary LLMs using IaC and CD pipelines
• Implement observability dashboards and alerting for GPUs/workloads
• Lead reliability engineering for LLM endpoints, capacity planning, and incident response
• Automate remediation to improve platform stability and developer experience
• Drive enterprise AI practices to improve code quality and delivery speed

Skills

Python

Kubernetes

Cloud

Machine Learning

Reliability Engineering

Observability

AI/ML Platform

Tools

Infrastructure as Code

CI/CD

Monitoring

Job description

Salary: £100,000 - 100,000 per year

Requirements

• Hands-on experience with system design, application development, testing, and operational stability in production environments
• Advanced proficiency in Python for building production-grade services and tooling
• Proficiency with automation and continuous delivery methods
• Hands-on experience with cloud infrastructure platforms and infrastructure-as-code tooling for delivery and lifecycle management
• Strong understanding of site reliability engineering practices, including incident management, root-cause analysis, runbooks, and reliability patterns
• Practical knowledge of observability and instrumentation across metrics, logs, and traces
• Hands-on experience with Kubernetes and container-based orchestration platforms, including managed cloud variants
• Experience hosting and serving large language models on cloud-based infrastructure and local GPU environments
• Knowledge of large language model reliability and risk considerations, including latency and throughput trade-offs, model versioning, prompt and response logging, and safe rollout patterns
• Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment, with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security
• Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices

Responsibilities

• Design, develop, troubleshoot, and deliver secure, high-quality production software and services for AI infrastructure
• Build backend services and APIs that enable reliable operation of AI infrastructure in production environments
• Operate and scale large language model serving infrastructure, including model hosting, request routing, continuous batching, and cache optimization
• Deploy, host, and lifecycle-manage open-source and proprietary large language models on cloud-based container orchestration platforms and on-premises GPU clusters using reproducible infrastructure as code and continuous delivery pipelines
• Implement observability across logs, metrics, and traces with dashboards and actionable alerting for large language model and GPU workloads
• Tune GPU and accelerator capacity, autoscaling, and cost efficiency for large language model inference workloads using performance optimization techniques such as quantization, parallelism, and speculative decoding
• Lead reliability engineering for large language model endpoints through capacity planning, load and soak testing, safe rollouts, failover, and incident response for outages and model-quality regressions
• Participate in on-call rotations, lead incident triage and mitigation, and produce clear post-incident root-cause analyses and follow-up actions
• Identify recurring operational issues and automate remediation to improve platform stability and developer experience
• Build and maintain multi-agent systems with strong orchestration, including planning, coordination, tool-calling, state and memory management, and workflow control where appropriate
• Drive team adoption of enterprise-authorized AI-assisted engineering practices to improve code quality, delivery speed, and operational outcomes, while establishing consistent validation standards and promoting reuse of effective patterns across the team

Technologies

• AI
• Backend
• Cloud
• Incident Management
• Kubernetes
• Machine Learning
• Marketing
• Model Serving
• Python
• Security
• AI Agents
• Support
• LLM
• vLLM

More

hackajob is partnering directly with JPMorganChase to hire for this role. As a Senior Lead Software Engineer on the AI and Machine Learning Platform team, we build and scale AI infrastructure that modernizes traditional infrastructure management and site reliability engineering through applied AI. This role focuses on reliability, performance, and cost-efficiency for large language model inference platforms, with hands-on work in cloud and Kubernetes-based deployments, observability, and production operations. We are a global leader in financial services with a first-class business in a first-class way approach, and we value diversity, inclusion, and reasonable accommodations. Our Corporate Functions team supports the business across finance, risk, human resources, and marketing, helping set our businesses, clients, customers, and employees up for success.

last updated 38 week of 2026