Senior Lead Analyst (Product Engineer)

John Lewis Partnership; Greater London; Hybrid; GBP 63,000 - 92,000; Full time

Job summary

John Lewis Partnership is seeking an Engineering Senior Lead Analyst for a hybrid role based in the UK, with time split between home and London/Bracknell offices. You will lead multi‑team analysis across the project lifecycle, aligning technical solutions with business needs by collaborating with Product Managers, Delivery Leads, Architects and other engineers.

You will apply Agile, Waterfall or hybrid methods to deliver complex projects, manage requirements and priorities, and possibly grow

Qualifications

• Experience delivering and supporting technical solutions in an IT Delivery and Operations Environment.
• Proven experience delivering change initiatives in a cross functional Product team.
• Experience delivering complex technology projects, spanning multiple business and technology teams.
• Proactive and autonomous, possessing leadership to drive analysis from concept through completion.
• Ability to manage competing priorities.
• Strong attention to detail with an analytical mind and problem-solving skills.
• A clear passion for innovation and change with evidence of delivery of innovative change.
• Experience driving AI or automation-led change initiatives in a complex enterprise.
• Proven track record of extensive stakeholder management with senior stakeholders.
• Experience using a range of requirement elicitation techniques.
• Thrive in a technical environment and use models to visualise complex problems.
• Excellent communication and presentation skills; comfortable running workshops.

Responsibilities

• Lead architecture & engineering collaboration across the full project lifecycle with key stakeholders.
• Deliver highly complex projects across multiple work streams using Agile, Waterfall, or hybrid methods.
• Embed within multiple teams as an individual contributor within a workstream.
• Elicit and manage requirements across a complex domain; challenge scope to maximise value.
• Collaborate within the Analysis community and with diverse stakeholders; manage expectations.
• Opportunity to become a people manager for Analysts and Engineers.
• Support continuous learning with resources to stay current on technologies and retail trends.

Skills

IT Delivery

Cross-functional

Tech Projects

Leadership

Prioritization

Attention to detail

Innovation

AI/Automation

Stakeholder mgmt

Requirements Elicitation

Visualization

Communication

Facilitation

Job description

About the role

• Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office / Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises. Our Engineering team currently works from the office roughly twice a week to connect and on a more ad-hoc basis to attend key meetings, but again the frequency is dependent on the business needs.

• Expected Salary: £62,900 - £92000

• Contract type: Permanent

Key Responsibilities

• As an Engineering Senior Lead Analyst you aren't just a liaison; you are an integral member of the Architecture & Engineering profession. You will work throughout the entire project lifecycle, from initial discovery and shaping to the build and implementation phases, working closely with Product Managers, Project Managers, Delivery Leads, Architects, and other Senior Engineers to ensure technical solutions align with business and operational objectives.

• You will be a key leader enabling the delivery of highly complex projects across multiple work streams using comprehensively elicited and clearly defined requirements, as well as utilising methodologies such as Agile, Waterfall, or hybrid approaches.

• As a Senior Lead Analyst you will be embedded within an area spanning multiple teams as well as an individual contributor within a specific workstream / team.

• As well as eliciting and managing business, technical and operational requirements across a complex domain, you will be accountable for challenging scope and priorities to ensure optimal business value, understanding end-to-end business processes, identifying cross-domain dependencies, and working with delivery teams on planning, prioritisation, and estimation.

• As a Senior Lead Analyst you will collaborate and share within the Analysis community as well as support other Analysts. You will work with a diverse range of technical and non-technical stakeholders which will require excellent communication skills. Advocating for improved analysis approaches will also require strong stakeholder management capability.

• There are opportunities to become a people manager for your fellow Analysts and Engineers if that is something that appeals to you.

• Learning new skills is extremely important to us. Analysts are expected to continuously improve their skills and keep abreast of the latest technologies and techniques. In return for this commitment you will be given the resources and support you need to help you with your learning journey.

This advertised role, Senior Lead Analyst , is known internally as Product Engineer (PL6).

Essential skills / experience you’ll need

• Experience of delivering and supporting technical solutions in an IT Delivery and Operations Environment

• Proven experience delivering change initiatives in a cross functional Product team

• Experience in delivering complex technology projects, spanning multiple business and technology teams, that include cross-functional expertise

• Proactive and autonomous, possessing the leadership skills necessary to independently drive analysis from concept through completion

• Ability to manage competing priorities

• Strong attention to detail with an analytical mind and outstanding problem-solving skills

• A clear passion for innovation and change with demonstrable evidence of delivery of innovative change/disruptive thinking

• Experience driving AI or automation-led change initiatives, with a solid understanding of how to manage the lifecycle, integration, and adoption of intelligent technologies in a complex enterprise environment as well as an eagerness to learn more as the technologies evolve

• Proven track record of extensive stakeholder management by establishing and maintaining excellent working relationships with senior business and technical stakeholders

• Experience of using a range of requirement elicitation techniques and identifying the most effective techniques for different programmes / projects / product teams

• Thrive in a technical environment and experience of using a range of models to visualise complex problems within a given sphere (domain, technical, business) to build common understanding amongst different stakeholder groups

• Excellent communication and presentation skills and is confident in presenting and running workshops to large and diverse audiences

Desirable skills / experience you may have

• Significant experience of Retail IT Delivery and Operations in a Lean & Agile Environment

• Domain Driven Design techniques such as Event Storming and Domain Modelling

• BDD techniques such as Feature Injection and Story Mapping

• Value Chain Analysis and Value Stream Mapping

• Certifications (e.g. IIBA, BCS Diploma in Analysis)

• Maintain current awareness of trends and shifts in technology and retail, applying this knowledge to relevant business and technology contexts.

• Possess a growth mindset, viewing challenges as opportunities for continuous learning and professional development.

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35 hours Monday - Friday

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.