Senior IT Technician – Education Support Professionals

Education Support Professionals Ltd; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A technology support company in Surrey is seeking a proactive IT Technician who can solve IT challenges and enhance the infrastructure. Working in a supportive environment focused on your growth, you will be responsible for managing networks and ensuring security. Candidates with experience in Apple environments are preferred. Apply now for a role that goes beyond just a job.

Benefits

Generous pension

Extensive professional development

Private medical insurance

Great work-life balance

Qualifications

• Demonstrable knowledge of switching and VLANs.
• Experience with Google Workspace and Microsoft 365.
• Understanding of network security protocols.

Responsibilities

• Solving IT challenges by taking ownership of escalations.
• Managing servers, networks, and the overall tech environment.
• Documenting processes and system impacts.

Skills

Knowledge of switching and VLANs

Google Workspace

Microsoft 365

Network security (PaperCut, WiFi, Firewalls)

Mobile device management

Job description

Overview

ESP are looking for an IT Technician ready to take on a new role where your skills and personality can shine. Your growth is my client’s priority, and you will be part of a team ready that are constantly working together.

We’re seeking a proactive IT professional to come and work in this glorious environment within a country setting, in Surrey. This role will not be a job – but part of your upward career.

We especially want to hear from candidates who have worked within an Apple environment.

Benefits

• First class benefits accompany this position, that are designed to support your overall well-being and career journey. These include: generous pension, extensive professional development, private medical insurance, and a great work-life balance.


• In a location to die for !

Responsibilities

• Solving IT challenges: Taking ownership of escalations and resolving requests efficiently.


• Enhancing the infrastructure: managing servers, networks, and the overall tech environment.


• Driving efficiency: Documenting processes and system impacts.


• Innovating & Learning: Exploring and advising on new technologies – your ideas matter.


• Applying core expertise: Utilising your knowledge of common protocols (DNS, TCP, DHCP), switching/VLANs, virtualisation, Google Workspace/Microsoft 365, and network security (PaperCut, WiFi, Firewalls).


• Ensuring security: Actively helping to protect the network from threats.


• Understanding a detailed level of common protocols, systems and network topology, DNS, TCP, DHCP.

Qualifications

• Demonstrable knowledge and understanding of: Switching and VLANs


• Google Workspace and Microsoft 365


• PaperCut, WiFi and Firewalls


• Using mobile device management and documenting

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

If you feel you have the required knowledge and experience and would like to apply for this role, please send your CV to [e-mail]