Senior IT Technician

www.findapprenticeship.service.gov.uk - Jobboard; Weymouth; On-site; GBP 27,000 - 35,000; Full time

Job summary

A reputable UK educational institution is looking for an IT Support Specialist to handle technical escalations and support various technologies within the college environment. You will assist with managing the IT support team and ensure smooth operations of IT systems. This permanent role offers a competitive salary of £27,690 – £34,953 and requires a passion for IT and problem-solving.

Qualifications

• Passion for IT with a variety of technologies.
• Hands-on approach to complex technical issues.
• Ability to support and manage a team.

Responsibilities

• Assist with escalations and complex installations.
• Manage day-to-day operations of the IT support team.
• Ensure smooth operation of IT systems.

Skills

Technical escalation management

Complex support issue resolution

Stakeholder interaction

Variety in IT systems

Job description

The purpose of this role is to be readily available for technical escalations and assist with more complex installations and support issues. The post holder will interact with a number of different stakeholders across the organisation, including staff, students and external parties.
You will support a diverse range of technologies within the college environment. You will provide a point of escalation to the IT team and have a hands-on approach with more complex support issues and larger projects. You will also assist in the day-to-day management and appraisal of the IT support team.
Given the wide range of technologies used throughout the college, no two days will be the same, and this role is ideal for someone passionate about IT and seeking variety in their work. You’ll join a small, supportive IT team and play a crucial role in ensuring the smooth operation of the college’s IT systems.Hours: 37 hours a week with some weekend and evening on call dutiesSalary: £27,690 – £34,953 (depending on experience)Status: Permanent