Senior IT Technician

Balfor Recruitment Group; Metchley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Senior IT Technician to support the IT systems of a large secondary school. This role involves first- and second-line support, managing network operations, and ensuring the smooth operation of hardware, software, and data security. Candidates should have a proven track record in IT support, ideally in an educational setting, with proficiency in relevant technologies.

Benefits

Competitive daily pay

Free CPD and IT compliance training

Opportunities for CPD

Collaborative and inclusive staff culture

Qualifications

• Minimum of 2 years’ experience in an IT technician or similar role.
• Enhanced DBS on Update Service or willingness to apply.
• Valid photo ID and up-to-date references.

Responsibilities

• Take ownership of first- and second-line support.
• Assist in managing network operations.
• Maintain school’s hardware, software, and cloud-based systems.

Skills

Windows OS

Microsoft 365

Active Directory

Hardware troubleshooting

Networking protocols

Classroom AV equipment

Communication skills

Customer service skills

Education

IT-related qualification (Level 3 or above preferred)

Job description

Senior IT Technician
Location: Selly Oak
Pay: £140–£160 per day
Contract: Full-time, ongoing

The Role:
Balfor Education is seeking a reliable and experienced Senior IT Technician to support a large secondary school’s IT systems. You will take ownership of first- and second-line support, assist in managing network operations, and maintain the school’s hardware, software, and cloud-based systems. You will work closely with the IT Manager to implement improvements and ensure data security, backups, and IT compliance are consistently upheld.

What We’re Looking For:
• Proven experience in IT support, ideally within an educational environment
• Proficiency with Windows OS, Microsoft 365, Active Directory, and hardware troubleshooting
• Knowledge of networking protocols, printers, and classroom AV equipment
• Strong communication and customer service skills
• Ability to prioritise tasks and resolve issues efficiently in a busy school setting

Requirements:
• Minimum of 2 years’ experience in an IT technician or similar role
• Enhanced DBS on Update Service (or willingness to apply)
• Valid photo ID and up-to-date references
• Immediate or near-immediate availability
• IT-related qualification (Level 3 or above preferred)

Why Join This School?
• Well-resourced IT department with ongoing investment in tech
• Supportive leadership team and opportunities for CPD
• A forward-thinking school embracing digital learning
• Collaborative and inclusive staff culture

About Balfor Education:
Balfor Education, part of the award-winning Balfor Group, has over 20 years of experience providing high-calibre staff to schools across the West Midlands. We are committed to matching skilled professionals with meaningful roles in education.

We Offer:
• Competitive daily pay
• A dedicated consultant offering personalised support
• Free CPD and IT compliance training
• Tailored placements that align with your skills and ambitions

Apply Now:
Contact Haleemah at 0121 260 0000 or send your CV to [e-mail]. Early applications are encouraged.

Safeguarding: All applicants must meet safeguarding requirements, including an enhanced DBS check and full vetting process.