Senior IT Technician

Rise Technical Recruitment; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading independent school in Camden, London, seeks a Senior IT Technician to support IT operations while stepping up to an IT Operations Manager title. Responsibilities include managing devices and overseeing IT systems, with collaboration from an external IT support team. Candidates should have IT support experience and be confident with Microsoft 365 and networking. This role offers a salary of £30,000 to £35,000 plus benefits.

Benefits

Holiday

Pension

Support from external IT partner

Qualifications

• Experience in IT support is essential.
• Proficiency with cloud systems like Microsoft 365 and Teams.
• Knowledge of core networking concepts, especially DNS.

Responsibilities

• Provide day-to-day IT support for the school community.
• Manage and maintain various devices including laptops and tablets.
• Oversee core network services like DNS and Wi-Fi.

Skills

IT support experience

Confidence with Microsoft 365

Understanding of DNS and core networking

Strong communication skills

Organised and reliable

Tools

Microsoft 365

Teams

Intune

Job description

Overview

Senior IT Technician – Camden, London | 30,000 to 35,000 + Holiday + Pension

Excellent opportunity for an IT professional to step up into an IT Operations Manager title while continuing in a hands-on Senior IT Technician role. This position offers autonomy, variety, and stability, with the support of a trusted external IT partner. The organisation is an independent school with a close-knit community and around 160 pupils. They are looking to recruit a Senior IT Technician who will hold the title of IT Operations Manager, overseeing the day-to-day running of IT systems and support across the school.

In this role, you'll manage devices including laptops, iPads, staff PCs, and AV, while maintaining core services such as DNS, Wi-Fi, and printers. You'll also administer cloud-based systems (Microsoft 365, Teams, Intune). Although this is a standalone role, you will work closely with an established external IT company who will provide ongoing technical support and escalation, ensuring you're never left without backup.

The Role

• Day-to-day IT support for staff and pupils.
• Manage and maintain laptops, iPads, staff PCs, and AV equipment.
• Oversee core network services including DNS, Wi-Fi, and printers.
• Administer Microsoft 365, Teams, and Intune.
• Liaise with external IT support for escalations and projects.
• Ensure IT practices meet safeguarding and security requirements.

The Person

• IT support experience.
• Confident with Microsoft 365, Teams, and Intune.
• Understanding of DNS and core networking.
• Strong communication skills with a people-focused approach.
• Organised, reliable, and comfortable working independently with external support.
• Experience in the education sector highly beneficial.