Senior IT Technician

City of London Academies Trust; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading educational trust in London is seeking a skilled Senior IT Technician to join their Central IT Team. In this role, you'll maintain ICT systems and provide on-site support, crucial for outstanding teaching and learning. Ideal candidates will have a recognised technician qualification and possess strong communication and organisational skills. This position offers opportunities for growth and development within a supportive educational environment.

Benefits

Opportunities for growth and development

Hands-on experience with a range of technologies

Qualifications

• Recognised technician qualification at NVQ level 3 or equivalent experience.
• Strong planning, organizational, and communication skills.
• Understanding of incident request and change management processes.

Responsibilities

• Maintain the Trust’s ICT systems and infrastructure.
• Provide high-level first-time fixes and investigate escalated incidents.
• Deploy to any Trust academy as required for on-site support.

Skills

Technical expertise in IT support

Strong planning and organizational skills

Effective communication skills

Incident request management understanding

Education

Recognised technician qualification at NVQ level 3

Job description

You are an enthusiastic and skilled IT professional; we are a top performing Trust. Together, we can create truly exceptional schools.

About the Role

City of London Academies Trust (COLAT) is seeking an exceptional Senior IT Technician to join our Central IT Team. You will play a key role in maintaining the Trust’s ICT systems and infrastructure to facilitate outstanding teaching, learning, administration, and leadership.

You will also act as the point of escalation for Technicians, providing high-level first-time fixes, investigating escalated incidents and resolving them within service targets.

This role is part of the Central IT Team primarily based at City of London Academy Islington (COLAI) with the main focus of providing COLAI with a high quality, comprehensive and efficient IT support function. You may be deployed to any Trust academy as required to provide on-site support.

In return, we offer opportunities for growth and development through training, hands-on experience and exposure to a range of technologies. Based in the heart of diverse and evolving communities, COLAT values and welcomes applications from all backgrounds.

About Us

COLAT is driven by the ambition to be the best. We believe exceptional leaders create exceptional schools; they transform lives and shape the future of every student.

COLAT currently oversees seven secondary academies, three primary academies and one sixth form centre all located in north, south and east London. We combine the heritage and tradition of the Corporation of London with a genuinely innovative, enterprising, and entrepreneurial ethos. We are also committed to providing training and development to all our staff, plus excellent career advancement opportunities within this evolving Trust.

About you

We are looking for a highly skilled and motivated individual who is keen to apply their expertise and skills within an education setting. You will hold a recognised technician qualification at NVQ level 3 (or equivalent experience) and bring strong planning, organisational, and communication skills. An understanding of incident request and change management processes skills will support your ability to think creatively and deliver effective solutions to complex problems.

If you match our ambition and want to join our dedicated team of professionals, we would love to hear from you. Candidates must address the person specification in no more than 1,000 words.

If you require any other details, or would like an informal discussion, please contact [e-mail].