Senior IT Technician

Redhill Academy Trust; Arnold; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational institution in England is seeking a Senior IT Technician to provide day-to-day support for staff and students. The ideal candidate will have a C&G Level 3 Diploma in ICT Systems Support or equivalent, along with at least four years of relevant work experience. This role requires excellent communication and team-working skills, alongside a strong understanding of Windows operating systems and IT support environment.

Benefits

Access to Local Government Pension Scheme

Generous annual leave entitlement

Employee Health and Wellbeing programme

Cycle to work Scheme

Qualifications

• Experience of working in an enterprise IT Support role.
• Good understanding of enterprise Windows end user operating systems.
• Exposure to wired and wireless network infrastructure and Vlan.

Responsibilities

• Provide day to day support for Staff, students and external agencies.
• Ensure the effective running of system at the Academy.

Skills

Windows 10 or 11

First and second line support

Team-working skills

Excellent communication skills

Ability to work under pressure

Education

C&G Level 3 Diploma in ICT Systems Support

Job description

Now recruiting for a Senior IT Technician to provide day to day support for Staff, students and external agencies with ICT Support with minimal oversight from the ICT Cluster Network Manager and to ensure the effective running of system at the Academy.

Responsibilities and Requirements:

• C&G Level 3 Diploma in ICT Systems Support, equivalent qualification or 4 Years work experience in ICT Support
• Experience of working in an enterprise IT Support role.
• Good understanding of enterprise Windows end user operating systems (windows 10 or 11).
• Experience of end point protection products.
• 1st and 2nd line support experience.
• Exposure to wired and wireless network infrastructure and Vlan.
• Willing to undertake additional training related to the post.
• Excellent communication skills with a wide range of audiences.
• Team-working skills.
• Reliability and Integrity.
• Ability to motivate and challenge others.
• Ability to work under pressure.
• Ability to relate to students in a pleasant and sympathetic manner and to recognise potential Safeguarding issues.

Benefits:

• Access to Local Government Pension Scheme
• Generous annual leave entitlement increasing with service, plus statutory holidays
• The opportunity to be part of a highly supportive and ambitious team/school
• Recognised continuous local government service for annual leave entitlement, Occupational Maternity/ Paternity pay
• Cycle to work Scheme
• Commitment to employee Health and Wellbeing including Employee Assistance Programme
• Employee benefits platform

To apply, please complete our online application form using the 'apply now' button. For further details regarding this post, please contact David Stevens, Operations Manager on the Academy number. If you have any questions or queries regarding the application process, please contact the HR Team.

Redhill Academy Trust is committed to safeguarding children practices, and any appointment will be subject to an enhanced DBS and Child barred list checks, candidate online search and successful references.