Senior IT Systems Engineer

UK Biobank; Stockport; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

UK Biobank seeks an IT Manager to oversee critical systems and hybrid cloud services. This pivotal role involves managing Microsoft 365, Azure, and VMware environments while ensuring high availability and security of IT services. The candidate should have extensive experience in IT support and a proactive approach to technology adoption.

Benefits

26 days annual leave plus Bank Holidays

USS Pension Scheme

Cycle to work scheme

Free on-site gym

Employee discounts portal

Qualifications

• At least 5 years’ experience in third-line IT support.
• Strong expertise in Microsoft 365 and Azure services.
• Solid knowledge of VMware ESXi, Windows Server 2019+, DNS, SAN.

Responsibilities

• Manage Microsoft 365 and Azure services, ensuring operation efficiency.
• Collaborate with InfoSec for security configurations and hardening.
• Troubleshoot complex system issues and mentor junior staff.

Skills

Microsoft 365

Azure

VMware ESXi

Networking concepts

Job description

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As owners of the world’s most important biomedical database, Information Technology sits at our core.

Together, our goal is to inspire the imagination of health researchers around the world to meet the challenge of better understanding, preventing, and treating a range of serious illnesses.

To achieve this, we’re investing continuously in new and innovative technologies to help enhance our data and make new research possible.

This role is pivotal to that journey. If successful, you will join a team of dedicated and skilled professionals working for an organisation that truly values and supports its staff.

Reporting to the IT Manager, you will manage a diverse portfolio of on-premises and cloud-based systems, working closely with InfoSec and Infrastructure teams to maintain high availability and data protection standards. Your expertise will help drive new technology adoption and support the evolving needs of our organisation.

You will be responsible for:

• Owning and managing Microsoft 365 and Azure services
• Maintaining VMware ESXi, Windows Servers, storage systems, DNS, and PKI
• Collaborating with Information Security to implement best practice configurations and security hardening
• Troubleshooting and resolving complex system issues, liaising with third parties as needed
• Mentoring junior team members and share your knowledge
• Evaluating emerging technologies and recommending improvements to performance, reliability, and security

This role offers the opportunity to ensure the seamless and secure operation of UK Biobank’s critical internal IT systems, where your technical expertise and proactive approach will help keep our organisation running smoothly and efficiently.

Is this you?

In order to be successful, you will have;

• At least 5 years’ experience providing third-line IT support in a medium sized organisation managing multiple technologies
• Strong expertise in Microsoft 365 (Exchange, SharePoint, Teams, Power Platform) and Azure
• Experience with Enterprise Mobility & Security Management (Intune, Entra ID)
• Solid knowledge of VMware ESXi, Windows Server 2019+, DNS, storage systems including SAN, and PKI
• Good understanding of networking concepts, protocols, and security including Zero Trust Network Access

The working pattern is Monday to Friday, with hybrid working arrangements, based in Greater Manchester (initially Stockport, moving to Manchester Science Park in 2026).

Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development.

Be rewarded and recognised

• 26 days’ annual leave (increasing with length of service) plus Bank Holidays
• Holiday buy scheme (purchase up to one additional week of leave per year)
• Paid day off for your birthday
• USS Pension Scheme (hybrid defined benefit/defined contribution)
• Enhanced family leave from day one
• Cycle to work scheme
• Season ticket loan
• Professional subscriptions reimbursement (where applicable)
• Free on-site gym and subsidised canteen lunches
• Free car parking
• Employee discounts portal
• Employee Assistance Programme
• Life Assurance cover

#LI-hybrid

UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants.

The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases – such as cancer, heart disease and stroke which strike in mid-later life.

UK Biobank is an innovative organisation with over 250 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff. Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.