Senior IT Support/AV Technician

www.findapprenticeship.service.gov.uk - Jobboard; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational partnership is looking for an AV & IT Senior Support Technician to provide technical support and enrich the educational experience. You will support AV and IT operations at various schools and enhance multimedia activities. The role requires excellent communication and organisational skills, with a collaborative approach. Strong candidates may have experience in supporting both AV and IT systems, ensuring a positive impact on students.

Benefits

CPD opportunities

Flexible working

Wellbeing initiatives

Generous pension schemes

Employee Assistance Programme

Qualifications

• Experience in supporting AV and IT roles.
• A full UK driving licence and access to a vehicle is desirable.
• Willingness to learn between the AV and IT domains.

Responsibilities

• Provide and coordinate Level 1 and 2 IT support.
• Support multimedia activities to enhance learning.
• Maintain service desk operations and prioritise tickets.
• Deliver AV support during events and classes.
• Manage stock and asset registers for IT and AV equipment.

Skills

Excellent communication

Problem-solving

Organisational skills

Collaboration

Adaptability

Education

Experience supporting Microsoft-based systems in an education environment

Tools

AV and multimedia equipment

Job description

Are you a passionate professional ready to build your future?
Do you want to work in a supportive environment where your skills and contributions are valued?
Join us!
At Futura Learning Partnership, we are committed to creating an environment where every employee – whether in teaching, support, or leadership – can flourish. We strive to attract, develop, and retain the very best talent by creating a culture that values professional development, wellbeing, and inclusion.
Your Role in Building Brighter Futures
As an AV & IT Senior Support Technician, you will play a key role in contributing to the delivery of Futura’s mission statement of “Building the brightest future for all, enabling every individual to flourish.” We are looking for an individual who is passionate about living our values and making a positive impact on all the young people in our Trust.
We are seeking a proactive and technically skilled Technician who can effectively handle both the AV and IT support roles. We anticipate that finding someone who has both skillsets to the level we ideally require may be challenging. As such, we are open to considering candidates who have experience in only one of these aspects, though you would need to demonstrate a willingness to learn to grow into the other area.
As AV & IT Senior Support Technician, you will be responsible for:
Providing and coordinating Level 1 and 2 IT support across assigned sites, with some Level 3 responsibilities.
Supporting digital multimedia activities at Sir Bernard Lovell Academy to enhance learning and student opportunities.
Maintaining service desk operations, prioritising tickets, and ensuring service standards are met.
Supporting assemblies, events, and open evenings with AV and IT setup and troubleshooting.
Delivering in-class AV support at Sir Bernard Lovell Academy for subjects like Creative Media, TV and Film, and Photography.
Installing, maintaining, and repairing IT and AV equipment, and managing stock and asset registers.
Advising on AV developments and coordinating equipment refreshes and installations.
Location
The AV aspect of the role would be based at Sir Bernard Lovell Academy in Oldland Common for 2 days a week during term-time. The IT aspect of the role would be based at a secondary school either the south Bristol (Bedminster Down School), Clevedon School or Keynsham (Wellsway School) areas , with potential to select according to your home location.
What You’ll Bring to Futura
Experience: Has experience supporting Microsoft-based systems ideally in an education environment, and/or AV and multimedia equipment.
Skills: Demonstrates excellent communication, problem-solving, and organisational skills, with the ability to work independently and manage multiple priorities.
Brings a collaborative, innovative approach and a commitment to continuous professional development.
Holds a full UK driving licence and access to a vehicle (desirable).
What We Offer to Support Your Growth
A wide range of CPD opportunities, additional inset days, and leadership development programmes.
Wellbeing initiatives including flexible working, mental health support, and our Employee Assistance Programme.
Generous pension schemes, health cashback plans, and retail discounts.
A commitment to sustainability through our Climate and Nature initiatives.
A supportive, inclusive culture where diversity is celebrated and collaboration is key.
Key Information:
Application Deadline: 17/08/2025
Interview Date: Shortly after
Start Date: ASAP
Contract Type: Permanent
Hours: 37
PLEASE NOTE: Early applications are encouraged. We reserve the right to interview and appoint prior to the closing date of the advertisement.
Futura Learning Partnership is Committed to Safeguarding:
Futura Learning Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Your suitability to work with children will form part of the selection process. All offers of employment will be subject to:
Enhanced DBS and Barred List check
Two satisfactory references (one from current employer)
Online search screening
Health clearance
Prohibition check (for teachers if applicable)
A declaration under the Childcare Act 2006 (where applicable)
Equal Opportunities:
We are committed to creating an inclusive environment where diversity is celebrated, and everyone is treated fairly. We welcome applications from individuals of all backgrounds.