Senior IT Service Design Manager

ZipRecruiter; Manchester; Hybrid; GBP 57,000 - 69,000; Full time

Job summary

A leading recruitment service in Manchester is seeking a Senior IT Service Design Manager. This role involves designing reliable, user-focused IT services and leading teams across delivery operations. Candidates should have experience with ITIL best practices and automation. The position offers a salary of up to £68,205 with hybrid working and substantial pension contributions.

Qualifications

• Experience in designing IT services that are reliable and user-focused.
• Ability to work across delivery teams and implement ITIL best practices.
• Proven skills in driving automation and standardisation.

Responsibilities

• Lead on designing IT services for live operation.
• Work across teams to produce key service artefacts.

Skills

ITIL best practices

User-focused design

Automation

Standardisation

Team leadership

Job description

Job Description

Our Senior IT Service Design Managers help shape services that support millions across the UK. You'll lead on designing IT services that are reliable, user-focused, and ready for live operation. Working across delivery teams, you'll apply ITIL best practices, produce key service artefacts, and drive automation and standardisation.

Pay up to £68,205, plus 28.9% employer pension contributions, hybrid working