Senior IT Service Design Manager

ZipRecruiter; Lancashire; Hybrid; GBP 57,000 - 69,000; Full time

Job summary

A leading recruitment platform in the UK is seeking a Senior IT Service Design Manager to lead the design of IT services. In this role, you will ensure services are user-focused and reliable, collaborating across teams to implement best practices. Competitive salary of up to £68,205 plus pension contributions and hybrid working model offered.

Benefits

28.9% employer pension contributions

Qualifications

• Experience in service design and ITIL best practices.
• Ability to drive automation and standardisation.
• Strong leadership and communication skills.

Responsibilities

• Lead the design of reliable, user-focused IT services.
• Collaborate with delivery teams to implement best practices.
• Produce service artefacts for live operations.

Job description

Job Description

Our Senior IT Service Design Managers help shape services that support millions across the UK. You'll lead on designing IT services that are reliable, user-focused, and ready for live operation. Working across delivery teams, you'll apply ITIL best practices, produce key service artefacts, and drive automation and standardisation.

Pay up to £68,205, plus 28.9% employer pension contributions, hybrid working