Senior IT Project/Product Delivery Manager (IBM Sterling OMS)

Wickes; Watford; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Wickes is seeking a Senior IT Project/Product Delivery Manager to lead the transformation of their IBM Sterling Order Management System. This role offers a blend of collaboration and autonomy within a supportive environment, focusing on delivering significant projects that enhance customer experience and operational efficiency.

Benefits

Flexible hybrid working

Competitive benefits including bonus and pension

Wellbeing support

Qualifications

• Proven experience as a Senior IT Project/Product Delivery Manager.
• Expertise in IBM Sterling OMS.
• Experience in Supply Chain management and Distribution networks.

Responsibilities

• Deliver projects in a retail or customer-focused environment.
• Implement significant change, including new products or platforms.
• Build strong relationships and influence stakeholders effectively.

Skills

Project Management

IBM Sterling OMS

Supply Chain Management

Fulfillment Logistics

Interpersonal Skills

Job description

Seeking a highly experienced Senior IT Project/Product Delivery Manager with proven expertise in implementing IBM Sterling OMS.

This is an exceptional opportunity to further your professional development and be genuinely valued, recognized, and supported within a collaborative environment. Join us in making a tangible difference, empowering people to build and improve. Imagine the satisfaction of knowing your work directly contributes to this positive impact.

About the Role

Dive into a dynamic opportunity as a Senior IT Project/Product Delivery Manager. Join our newly restructured, product-led Tech Delivery team, reporting directly to the Head of Product. Lead the delivery and management of significant projects, focusing on our high-profile IBM Sterling Order Management System transformation. Bring your expertise in IBM Sterling OMS to guide projects to success within scope, quality, time, and budget. This role is central to our ambitious plans, offering a blend of collaboration and autonomy.

What We Offer

Flexible hybrid working with two to three days a week at our Watford Head Office. Our culture encourages time together to foster a winning environment, while time at home supports work-life balance.

The Role Responsibilities

• Deliver projects in a retail or similar customer-focused environment.
• Implement significant change, including new products or platforms.
• Maintain high standards of ethics, regulatory compliance, customer service, and business integrity.
• Apply critical thinking, problem-solving, and troubleshooting skills with a high sense of urgency and integrity.
• Build strong relationships at all levels and influence stakeholders effectively.

Candidate Requirements

• Proven experience as a Senior IT Project/Product Delivery Manager with expertise in IBM Sterling OMS.
• Experience in Supply Chain management, Fulfillment logistics, and Distribution networks.
• Deep understanding of the Retail landscape, core systems, and operational processes.
• Strong interpersonal, persuasive, and influencing skills.

Why Join Us?

Be part of a company that values its people, with a strong culture rooted in family values and 'cornerstones'. Enjoy a hybrid working model, competitive benefits including bonus, pension, discounts, and wellbeing support. We are committed to inclusivity, support, and your professional growth.

About Us

We are a multi-channel retailer in the home improvement market with 40 years of experience, generating over £1.5Bn revenue across 230 stores with 8,000+ colleagues. We care for our people and foster an inclusive, supportive environment.

Please contact us here for any adjustments needed during the application process. The closing date for applications is 31/5/2025.