Senior IT Project Manager

Serco; Metropolitan Borough of Solihull; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

A leading company in public services is seeking a Senior IT Project Manager to oversee the delivery of complex IT projects. This role involves managing budgets, leading teams, and ensuring quality standards are met. The position offers a competitive salary, bonus scheme, and a range of benefits, including a company car and growth opportunities.

Benefits

Company car

Bonus Scheme – 5% on target, 10% exceeding targets

Pension – 6%

Growth and development opportunities

Employee Assistance Programme

Up to 25 days annual leave plus bank holidays

Life assurance

Qualifications

• Significant project experience as an IT Project Manager.
• Strong experience with senior business users.
• Foundational understanding of Systems Development Life Cycle.

Responsibilities

• Manage delivery of large and complex IT work-packages.
• Hold line management responsibilities for PMs.
• Ensure IT deliverables meet quality standards.

Skills

Project Management

Systems Integration

Stakeholder Management

Coaching and Mentoring

Education

Prince2 Practitioner certification

APM certification

Job description

Select how often (in days) to receive an alert:

Senior IT Project Manager
Hybrid – Attached to Solihull, Hook, or London
Full Time, Permanent
Up to £75,000 per annum (dependent on experience)

Careers in IT Services:

IT is at the heart of many of the vital services that Serco provide, from caring for vulnerable people, managing complex public services, to heavy rail and hospital operations. IT Services underpin Serco teams in many of the key public services we deliver in the UK, Europe and globally, making a difference to thousands of people every day.

The people in IT Services are passionate about what they do and are proud to make a positive difference to the services that Serco delivers. Working together with the shared goal of providing the best service for our customers, this is what drives the culture and mindset, this is the Serco value and that is why a career with us is so rewarding.

The Role:

We’re looking for a Senior IT Project Manager to be responsible for successfully delivering IT work packages, including supporting pre-sales, analysis, cross functional development, and systems integration. You will own the IT solution delivery and will be ultimately responsible for the delivery of the cost, quality, and timely delivery of the IT solution. You will oversee all internal delivery teams as well as any external partners/suppliers delivering as part of the IT work-package.

As part of this you’ll:

• Manage the delivery of large and complex IT work-packages requested as part of a wider Business Project/Programme or as standalone projects
• Hold line management responsibilities, managing PM’s and Junior PM’s
• Ensure that IT deliverables are to the required standard of quality, within the constraints of time and cost
• Be responsible for managing budgets, providing accurate financial workbooks in line with the Serco financial cycle
• End to end IT delivery from acceptance of the request through to work-package close down
• Manage delivery partners/suppliers to ensure they deliver in accordance with the contracts’ (SLA’s)
• Hold responsibility for planning Service Acceptance and working with Operations team to ensure ready-for-service is achieved
• Support project boards as required by the business or chairing project boards for internal projects, chairing delivery team meetings (or Scrums) as required

What you’ll need to do the role:

• Significant project experience or technical delivery management of IT Change and IT projects as an IT Project Manager
• Strong experience in dealing with senior business users, determining delivery scope and priorities as well as resolving issues
• Current Prince2 Practitioner certification or APM certification is highly desirable
• Foundational understanding of Systems Integration, Systems Development Life Cycle Methodologies, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design
• Proven history and track record of completing quality Technology projects on time, as well as a proven track record in coaching and mentoring others to success
• Ability to multi-task efficiently
• Knowledge of application development and system architecture
• Must be willing to undergo BPSS security clearance. In some cases, SC may be require

What we offer:

• Company car
• Bonus Scheme – 5% on target, 10% exceeding targets
• Pension – 6%
• A company passionate about diversity and inclusion
• Growth and development opportunities – Serco will support with a range of qualifications
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Bupa Anytime HealthLine, Thrive App, Simply Health Plans and more
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
• Up to 25 days annual leave plus bank holidays, with the option to purchase more
• Life assurance

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaderemployers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to thenature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.